There’s an updated version of this post. Please click here to get the latest information on the different Salesforce licenses.
Overwhelmed by the many license types that Salesforce.com offers? To help you understand the different options, we wanted to provide a summary of the license types available to you below:
Full access to standard CRM and Force.com AppExchange apps.
Access to custom apps but not to standard CRM functionality.
Force.com – One App
Not available for new customers, this is designed for users who need access to one custom app but not to standard CRM functionality.
Force.com App Subscription
Access to a Force.com Light App or Force.com Enterprise App, neither of which include CRM functionality.
Knowledge Only User
Access to the Salesforce Knowledge app only.
Access to Identity features such as the App Launcher, included with all paid user licenses in Enterprise, Performance, and Unlimited Editions.
Access standard Chatter people, profiles, groups, and files without a Salesforce license at no additional cost.
Allows your clients access to chatter groups at no additional cost.
Chatter Only (Chatter Plus)
Designed for Performance, Unlimited, Enterprise, and Professional Edition users that don’t have Salesforce licenses but need access to some Salesforce objects in addition to Chatter.
Work.com Only User
Available in: Developer; Enterprise; Professional; Unlimited Editions. Designed for users who don’t have a Salesforce license and need access to Work.com.
Available in: Developer; Enterprise; Unlimited Editions gives access Force.com Light application custom objects, custom tabs, Chatter (people, groups, feeds, files), and aCommunity that includes a Site.com site.
To view a list of the active user licenses in your Salesforce, simply click Your Name > Setup > Company Profile > Company Information > User Licenses.
Want to learn more about which user licenses are right for your business? Get in touch.