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How to Unify your Team with Salesforce Member Services

By 02.22.21 Salesforce member serivces: close up focus on call center wireless headset device at headset VOIP system with futuristic symbol technology at office desk for hotline telemarketing and network operation concept
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Silverline hosted a Payer-focused webinar entitled Unify your Member Services Team with Salesforce, on Thursday, February 18, 2021.

Led by Paul Peterson and Cheryl Gibson, this in-depth conversation focused on payers and their never-ending battle to effectively manage relationships with the provider, group, and member communities. And that’s in addition to traditional operational challenges like claims processing times and aging technology. 

Watch the full webinar for a better understanding of the importance of maximizing every stakeholder interaction with an integrated solution for operational processes and technologies. Exceptional patient experiences, powered by state-of-the-art technology, increase member satisfaction, eliminate inefficiencies, and create actionable insights for improvement.

Silverline’s Payer experts are ready to help you on your Salesforce member services journey. Learn more.

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