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Ebook IDC ServiceScape: U.S. Midmarket Salesforce Implementation Services 2025–2026
IDC ServiceScape offers a comprehensive guide on the key functionalities of Salesforce implementation services, featuring services from companies including Mphasis Silverline.
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Ebook Unlocking the Potential of Personalized Healthcare
Marketing Cloud Personalization empowers healthcare organizations to deliver relevant and timely information to patients, ultimately enhancing patient engagement by harnessing the power of first-party data. By leveraging this...
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Ebook Industry Insider: Healthcare & Life Sciences
This eBook, created in collaboration with Salesforce, spotlights how we help healthcare and life sciences organizations deliver personalized experiences that build trust, improve outcomes, and increase patient satisfaction....
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Ebook Deciphering DevSecOps for Salesforce Teams
Over the last few years, more and more Salesforce teams have been moving away from org-based development towards DevOps, so they can collaborate more easily, manage multiple workstreams, and deliver projects quickly and...
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Ebook The Top 5 Healthcare Trends for 2021: What Providers Need to Know
It’s time to evolve the definition of success when it comes to healthcare. What does this mean for you? We’ll walk through each of the top five healthcare trends for 2021 and beyond so your team can be ready for these changes...
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Ebook Improve Healthcare Journeys with a 360 Ecosystem of Care
There’s a lot of talk these days about customer 360, and focusing on all the aspects of customer care in healthcare and life sciences. This is such an important step forward in improving the industry — but what if there were...
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Ebook Insurance Industry in the New Decade: Challenging Expectations and Transforming Experiences
Your industry is entering a major stage of insurance digital transformation as a slew of key trends converge at once: Customers are buying insurance products directly from the carrier rather than through traditional...
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Ebook Silverline’s Provider Roadmap for Success on CRM
In recent years, the healthcare ecosystem has shifted toward a value-based care focus and fee-for-value reimbursement model, creating a need for providers to evolve the way in which they coordinate to deliver care across...
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