The Silverline Blog
Industry insights, Salesforce news, and more
Help & Training
Salesforce Hack: How-to Add More Fields to Related Lists
Reading time: 3 minutes
Let me start by saying that this hack is not mine. Somewhere along the way I was provided with this solution when a client asked to have more than 10 fields in a Related List. Unfortunately I can not remember who exactly provided this solution so I cannot give credit where credit is due however...
Help & Training
How-to Migrate Salesforce Attachments
Reading time: 2 minutes
Silverline is always ready to take on Salesforce projects that have never been done before. On a daily basis our team is challenged to solve customer problems that have never been solved before. It’s one of my favorite things about working at Silverline. Silverline recently had a client that wanted to migrate their Salesforce Attachments...
Help & Training
5 Tips for Conquering Salesforce Trailhead
Reading time: 3 minutes
As the newest members of the Silverline Academy, we have dedicated our time to utilizing Salesforce Trailhead. These interactive learning paths allow individuals the opportunity to improve their skills and gain an understanding of the basic building blocks of the Salesforce1 Platform. From Beginner Admin trails to Intermediate Developer trails, these tutorials offer an exciting and motivating...
Tools
How to Use CalendarAnything & Riva to Sync Robust Salesforce Calendars
Reading time: < 1 minute
According to a recent Forrester Research study 44 percent of respondents reported serious challenges with CRM user adoption. Companies who implement a CRM system without properly integrating other critical systems and providing tools that help users get their jobs done easier and faster struggle with CRM user adoption. That’s where Silverline’s app, CalendarAnything, and Riva CRM Integration...
Tools
6 Tools to Help you be Ridiculously Efficient in Salesforce
Reading time: 3 minutes
Whether you’re a new Salesforce admin/developer or an experienced one, I’m sure you’re always looking for advice that will make you better at your job. Well, I’m here to help! Here are 6 tools that will help you be ridiculously efficient in Salesforce. Salesforce Navigator If you’re tired of spending time clicking on Your Name > Setup…. and...
Salesforce News
Top 5 Features of the Salesforce Summer ’15 Release
Reading time: 2 minutes
May is here, and with it the Salesforce Summer ‘15 Release. Here is a countdown of my top 5 favorite features: 5. Merge, Rename, or Delete Topics in Communities Community Admins can now merge, delete, or rename topics in Communities. This allows admins to ensure that these conversations remain concise, clear, and easy to find as...
Tools
The Pros and Cons of SSO with Salesforce Identity Connect
Reading time: 3 minutes
What is Salesforce Identity Connect? Salesforce Identity Connect is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Once installed, Salesforce users and Active Directory users can be synchronized, and steps can be taken to simplify or eliminate the Salesforce login process without compromising security. Pro: User Administration in Salesforce...
Help & Training
8 Tips for New Salesforce Consultants
Reading time: 4 minutes
Have you ever felt like you’re flailing out in space with nothing to ground you? When I first entered the world of consulting, I felt this way. Luckily, I had a great team of mentors at Silverline who have helped me develop into a strong consultant. Now, I’m happy to share the knowledge in a new series of...