The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Financial Services
Leveraging nCino and Financial Services Cloud for Improved Customer Relations
Reading time: 3 minutes
nCino’s Bank Operating System is becoming more common within financial institutions. In fact, the latest figures from nCino show they have over 1,100 financial institution customers around the globe. The nCino platform is designed with bankers in mind — to offer a single end-to-end digitized process that is flexible and scalable. Most financial institutions have...
Salesforce Platform
8 Resolutions for Improving your Salesforce Org
Reading time: 4 minutes
Now that we’re nearly a month into 2020 and most of our personal resolutions are out the window (really, why did I think this would be the year to successfully eat fewer sweets?), it’s time to start thinking about your resolutions for improving your Salesforce org if you haven’t already. Just like our own promises...
MuleSoft
December MuleSoft Meetup Recap: API Discovery, MUnit Testing, and Anypoint Service Mesh
Reading time: 3 minutes
On Tuesday, December 10th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs can be discovered for reuse and tested using MUnit. I also learned about features to be released in 2020 about a service mesh based on a microservice architecture. This was the Carolina’s fourth meeting this year...
Salesforce Platform
4 Ways to Improve Your Salesforce Org Instead of Reinventing It
Reading time: 3 minutes
We’ve all experienced it. We all loath it. You know, that feeling when: The edits you just spent 30 minutes on don’t save and your browser crashes You invent and refine a product only to research it and find that it already exists As you complete a data upload, you realize someone else already made...
Healthcare
DNA and CRM: Gene Therapy Chain of Custody Innovation
Reading time: 3 minutes
It may still seem like science fiction of the future, but gene therapy is here and happening right now. What is gene therapy? Created to help manage or prevent diseases, gene therapy may be used to treat patients instead of synthetic drugs or multiple surgeries in the very near future. Currently, researchers are focusing on...
Salesforce Platform
How to See More ROI on your Salesforce CoE
Reading time: 3 minutes
When it comes to Salesforce implementations, Silverline is constantly looking toward the cutting edge, and new technological developments to ensure success. However, we also know that it isn’t just tools that make a Salesforce Org thrive. It’s also, and perhaps even more importantly, the people and processes that keep it moving day to day. That...
MuleSoft
Last Month’s Nashville Salesforce Administrator Group Meeting… of the Minds!
Reading time: 2 minutes
I’m the local community leader for the Nashville Salesforce Administrator Group, and last month, I led a joint Nashville Salesforce User Group meeting with the Salesforce Developer Group and Mulesoft User Group. We had about 55 people attend, which was the largest meeting so far! At this holiday-themed meeting, we raffled off many prizes —...
Banking
The California Consumer Privacy Act: Compliance Strategies for Financial Institutions
Reading time: 3 minutes
The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020. The CCPA allows consumers to own their privacy and personally identifiable information and affords them five general rights to that data. Under the Act, California consumers will have the right: To know what personal information is collected about them To know whether...
MuleSoft
Ping? Pong! How to Configure API Healthcheck for Mule 4
Reading time: 3 minutes
The emergence of API Gateways have created a new and equally important market for functional API monitoring. This is due, in part, to the fact that mission critical APIs require a proactive approach to monitoring as opposed to a reactive approach. Being proactive means catching the problem before it is reported by the consumers. But...
MuleSoft
Charlotte MuleSoft Meetup Recap: The Power of Transformations
Reading time: 2 minutes
On Thursday, September 26th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs transform data using an API-led strategy through the use of Mulesoft, DataWeave, and how to securely transform data using Run Time Fabric in the Cloud. This was the Carolina’s third meeting this year and the group’s...
