The Silverline Blog
Industry insights, Salesforce news, and more
Agentforce
Salesforce Agentforce: What You Need to Know
Reading time: 4 minutes
AI has become a top priority for organizations all across the tech industry, so excitement was high around what AI innovations Salesforce had in store for Dreamforce this year. The big reveal? Agentforce, the next generation of autonomous AI Agents ushering in a new age of the hybrid workforce. Agentforce is poised to transform how...
Healthcare
3 Ways to Leverage AI-Enabled Automation in Diagnostics Now
Reading time: 3 minutes
Healthcare is not known for early adoption of technology given the complexity of regulatory compliance and the need to manage adoption impact on patients and providers. When it comes to healthcare diagnostics, this creates inbound manual processes that often result in inefficiencies, errors, and delays that can affect both patient care and business outcomes. At...
Provider
The Future of AI for Healthcare Providers
Reading time: 4 minutes
The security of health records is a source of some concern for Americans, according to a Pew Research Center survey exploring public views on AI in health and medicine. The survey found that 37% think using AI in health and medicine would make the security of patients’ records worse, compared with 22% who think it...
Salesforce
The New Einstein 1 Platform: What You Need to Know
Reading time: 3 minutes
One of the major announcements at Dreamforce was the news that the new Einstein 1 Data Cloud natively integrates with the Einstein 1 Platform. Users can now connect any data to create a unified profile of their customer and infuse AI, automation, and analytics into every customer experience. This is exciting news, but what does...
Salesforce Platform
Einstein GPT Empowers Enterprises with Trusted Generative AI
Reading time: 4 minutes
Trust and generative AI are often met with a skeptical reaction. Trust is lacking, and new Salesforce research found that 73% of employees believe generative AI introduces new security risks, and nearly 60% of those who plan to use the technology don’t know how to keep data secure. AI Cloud is Salesforce’s answer to enterprises...
Salesforce News
Meet Jill Harrison, Salesforce Einstein Champion
Reading time: 2 minutes
Jill Harrison, our VP of Silverline Ventures, is officially a Salesforce Einstein Champion! All about Jill As VP of Silverline Ventures, Jill leads the Capital Markets practice at Silverline and has spent the last decade working with Private Equity firms and Investment Banks to develop their long-term digital transformation and data strategies. During her tenure...
Capital Markets
AI Journeys and Einstein Insights with Stonebriar CTO Steve Siler
Reading time: 5 minutes
In May 2020, McKinsey issued a report about the future of work in the wake of coronavirus, making key observations about firms effectively carving out a competitive edge in this market by changing the way they look at their data. Opportunities abound to mine the mountain of data on which most firms sit; it is...