The Silverline Blog
Industry insights, Salesforce news, and more
Salesforce Platform
The Importance of Accessibility in Salesforce Development
Reading time: 5 minutes
In 2016, a man named Guillermo Robles decided to order pizza from Domino’s. Despite his best efforts, his attempt was unsuccessful. Guillermo, a blind man, relied on screen reader software to navigate the web, and both Domino’s website and mobile app proved unusable and inaccessible with his assistive software. He later sued Domino’s under the...
Life at Silverline
Veterans Day 2022: How Service Helped Silverline Vets Succeed
Reading time: 4 minutes
In serving their country, military veterans dedicate themselves to a greater cause – one that demands collaboration and commitment to the success of the group before the individual. We’re proud to honor Silverline’s veterans and their families on this Veterans Day in the U.S. and Remembrance Day in Canada. We’d also like to take this...
Life at Silverline
Tips for Effective and Empathetic Communication Across Cultures
Reading time: 5 minutes
When Indiana Jones needs to travel, his films cut to the image of a map with a red line marking his path he hops to locations around the globe. If you were to travel by map to visit all the Silverliners, you’d end up with a map full of red lines. In addition to our...
Life at Silverline
Recognizing and Overcoming Impostor Syndrome in the Workplace
Reading time: 5 minutes
Maya Angelou. Tom Hanks. Awkwafina. Sonia Sotomayor. Serena Williams. What do all these celebrities have in common? At first glance, you may think not much except being famous. But they have all suffered from impostor syndrome. In other words, these celebrities have feelings of inadequacy that persist despite evident success (Harvard Business Review). At some...
Life at Silverline
Fostering Diversity, Inclusion, and Belonging at DIBS Week
Reading time: 5 minutes
A veteran, a caregiver of a family member with a disability, first in a family to graduate college, an immigrant, the Oregon Trail generation – these are just a few of the ways Silverliners answered when asked how they identify themselves. This identity exercise kicked off DIBS Week at Silverline. DIBS stands for Diversity, Inclusion,...
Life at Silverline
Silverline Spotlight: Women in Leadership
Reading time: 8 minutes
Did you know that on August 26th, Women’s Equality Day is celebrated in the United States? Today we commemorate the 1920 adoption of the 19th Amendment to the United States Constitution, which prohibits the states and the federal government from denying the right to vote to citizens of the United States on the basis of...
Life at Silverline
How the Fresh Air Self Care Challenge Energized Our International Team
Reading time: 4 minutes
Sequels are all the rage, so when we saw big success with our Fresh Air Self Care challenge last year, we decided to bring it back for another round of outdoor and wellness activities. Fresh Air Self Care 2: The Freshening was another exciting opportunity for Silverliners from across the world to learn more about...
Media & Entertainment
Recognizing and Correcting Gender Bias in the Media Industry
Reading time: 4 minutes
Back in March, we celebrated this year’s International Women’s Day with a theme of #BreakTheBias. As a leader in the Silverline Media & Entertainment division, I think it’s important to keep crucial conversations like this one going. One of my top priorities is to extend equal opportunity and equal grace to all members of the...
Life at Silverline
Silverline Recognizes Juneteenth as Company Holiday
Reading time: 2 minutes
On June 19, 1865, General Order No. 3 brought news of the Emancipation Proclamation to the enslaved people of Texas, the last state in the Confederacy with institutional slavery. The day marked the end of an abominable era, and Juneteenth celebrates the freedom that was unjustly denied to Black Americans for centuries. Last year, President...
Life at Silverline
Celebrating AAPI Heritage Month at Silverline
Reading time: 8 minutes
The Asian American and Pacific Islander (AAPI) community represents a stunning array of diversity, from the sheer number of countries it includes to the origin stories of how and when people from these countries arrived in America. For AAPI Heritage Month, we wanted to highlight this diversity through the stories of some of our colleagues....