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Ebook Unlocking the Mystery of Change Management
Understanding Salesforce change management What this really means is a lot of change in a short amount of time. These changes inevitably impact their employees, partners, and customers. Managing change successfully not only...
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Ebook Connected Experiences Playbook for Banks and Credit Unions
Often referred to as the golden triangle of business strategy — people, process, and technology — make up the foundation of any implementation, launch, or digital undertaking. If the three aren’t in agreement, or can’t reach a...
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Ebook Silverline Trend Report: Private Equity Outlook
Private Equity Trends As the future and culture of finance shifts, so must the ways in which firms do business. We’ve noticed a trend of private equity firms in our portfolio looking at their innovation roadmaps through...
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Ebook How Insurance Carriers Can Improve Agent Recruiting and Onboarding… and Get Results Faster
At Silverline, carriers we work with have routinely identified hiring and developing effective producers as the largest overall challenge in their business. Effective recruiting and onboarding of producing agents and reducing...
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Ebook Improve Healthcare Journeys with a 360 Ecosystem of Care
There’s a lot of talk these days about customer 360, and focusing on all the aspects of customer care in healthcare and life sciences. This is such an important step forward in improving the industry — but what if there were...
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Ebook How Silverline Enables and Delivers Results With a Fully Remote Team
We’ve been a majority-remote workforce since Silverline was founded 10+ years ago. At each stage of our professional services projects, we find that effective remote work functions best with proactive and thoughtful planning....
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