The Mphasis Silverline
Resource Center

Let Silverline Help You Navigate the Cloud

Provider Network Management Demo Video

Creating and defining your provider network is a critical first step in managing patients and navigating them within your healthcare system. By leveraging the Salesforce platform, Silverline’s point of view on Provider Network...

Patient Care Gaps Demo Video

Silverline’s approach to Care Gap Management on Health Cloud allows healthcare organizations to address health maintenance or gaps in care to improve the health of its patients and meet quality standards that impact revenue....

Referral Management Demo Video

Silverline’s approach to Referral Management on Health Cloud allows centralized referral management staff to manage both provider-driven and patient-driven referral processes to ensure efficient and effective management of the...

Nurse Triage Demo Video

Silverline’s Nurse Triage Accelerator allows nurses to navigate consumers and patients to the most appropriate level of care and place of care within a healthcare organization. It utilizes the gold standard for nurse triage:...

Care Management Demo Video

A successful ambulatory care coordination model increases shared savings and drive quality incentives while reducing readmissions and unnecessary care. By leveraging the Salesforce platform, Silverline creates Care Management...

Patient Schedule Demo Video

Scheduling clinical appointments can be a tough challenge for hospitals, practices, and clinics. Silverline’s Scheduling Accelerator can address both centralized scheduling models and support self-scheduling. Want to learn more...

Silverline’s Provider Roadmap for Success on CRM

In recent years, the healthcare ecosystem has shifted toward a value-based care focus and fee-for-value reimbursement model, creating a need for providers to evolve the way in which they coordinate to deliver care across...

Things to Consider Before Installing FSC into an nCino Org

Why are Salesforce’s Financial Services Cloud (FSC) and nCino so powerful together? The combination allows your financial institution to leverage the features of nCino’s Bank Operating System — Commercial Loan Origination,...

Silverline’s Foundation for Patient Engagement

What use cases increase patient satisfaction? What types of engagement drive downstream revenue? How do you build a foundation that gives you a smarter start while building an enterprise CRM strategy? As an answer to those...

Banking Foundation for Financial Services Cloud

Customer preferences are evolving and experience matters more than ever before. You need to be able to offer insightful interactions, reduce friction, and drive seamless experiences throughout the customer lifecycle by...

How Can CRM Analytics for Financial Services Help Your Business?

With growing client lists and increased expectations for personalized service, bankers and wealth advisors need to know where to focus. Learn how CRM Analytics for Financial Services can help your employees identify the right...