A Beginner’s Guide to Agentforce Contact Center
In the past, delivering a modern customer service experience meant stitching together multiple applications and tools: CRM, telephony, AI assistants, automation, knowledge, and...
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Events Cloudforce Recap & CalendarAnything License Giveaway!
Last Thursday at the Javits Center in NYC, Salesforce brought their "A" Game from San Francisco to our home turf -- and knocked it out of the park. Cloudforce 2011 attracted more than 3000 attendees for a day of big...
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Events NYC Developer User Group Meet-Up!
Last week, we were thrilled to have the NYC Developer User Group come to our NoHo office for a meet-and-greet and awesome presentation from the developer community evangelists at Salesforce! 30+ developers came for the...
