The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Salesforce News Articles

What I Learned at the 2019 WITness Success Conference

Communities

Did you know that you are a superhero? No, you weren’t aware of that? Well… You are! We all are. And we should lean into that and tap into our potential to make ourselves, our teams, our clients, and the world we live in the best they can be.  That’s what I learned at the 2019 WITness Success conference a couple of weeks ago. Hosted by Salesforce Women in Tech, #WITconf2019 was held in Nashville,…
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Get to Know the Trailblazers for Insurance Community Group

Communities

On the tails of the exciting launch of FSC for Insurance this spring, Alexis Kuhne (MedPro Group) and I decided to revive a dormant insurance community group of over 1,000 globally. Why? To create a collaborative forum for people exploring how to blaze new trails in the insurance vertical. The Trailblazers for Insurance Community Group is geared toward all those hungry to learn how to make the consumer, agent, and policy admin experience better in…
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Salesforce Investor Event Recap: Customer & Partner Perspectives

Salesforce News

Silverline’s CEO, Gireesh Sonnad, recently spoke at the Salesforce Investor Event: Customer & Partner Perspectives on July 10. The half-day event was co-hosted by KeyBanc Capital Markets and featured three panel discussions: two customer panels and a partner panel. Salesforce’s own Polly Sumner, Chief Adoption Officer, and Kori O’Brien, SVP, Alliances, were guest speakers at the event.  Sonnad provided industry insight as one of Salesforce’s chosen partners. The partner panel was framed partly around the…
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Get to know Silverline’s 2019 Salesforce MVPs

Salesforce News

A round of congrats are in order to all those who earned Salesforce MVP status this year. At Silverline, we’re particularly proud of our newly appointed MVP, Umair Ilyas, and our renewed MVP, Lizz Hellinga. To celebrate, let’s get to know them a little bit better and learn more about their passion for Salesforce. Umair Ilyas Tell us about your role at Silverline and your involvement with the Salesforce community.  My role as a Senior…
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Silverline’s Financial Services Team is Ready to Meet You at Dreamforce

Financial Services

Since last year’s Dreamforce, Silverline has rolled out numerous new solutions for our clients. I’m excited to highlight some of them in this blog post and invite you to meet our Financial Services Team at Dreamforce to learn more! Schedule a meeting in the Silverline Lounge to connect with the team or drop by booth #900 in Moscone South to discover how Silverline’s Client Services team can support your organization. As a Salesforce Fullforce Master…
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4 Reasons Why Salesforce Beats Microsoft Dynamics 365

Salesforce News

Rivalries exist across every competitive landscape and CRM is no different. When you’re looking for a robust CRM with the best feature-set for your business, the two most notable players are Salesforce and Microsoft Dynamics 365. How do you choose one over the other? This decision is important as you provide the right tools and processes for your teams to drive your business forward and execute a superior customer experience. Here are four reasons a…
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Silverliner Lizz Hellinga named Salesforce MVP

Salesforce News

I’m thrilled to announce that Lizz Hellinga was named Salesforce MVP today! What is a Salesforce MVP?  According to Salesforce, MVPs help millions of customers thrive by sharing their knowledge, leadership, and creativity within the Trailblazer Community. Salesforce MVP status is awarded for a one-year period. Each following year, MVP status is reviewed and extended based on their current contributions. New MVP classes are welcomed once per year, and anyone can nominate an MVP during…
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Salesforce Launches New AppExchange

Salesforce News

A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release from Salesforce below: SAN FRANCISCO—October 24, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today announced the new AppExchange, the…
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We can’t wait to see you at the Salesforce World Tour in NYC!

Events

Mark your calendar and register today for the Salesforce World Tour in New York City next week on May 2, 2017, at the Javits Center. We’ll be there all day and we want to connect with you! Attend the world tour and gain access to some amazing sessions, outstanding speakers, and more for free. Attend a Silverline industry luncheon. Banking attendees are invited to meet and network with other bankers to share best practices for…
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Dreamforce Takeaways for Developers

Salesforce News

I was very impressed with the Dreamforce Developers Keynote. They had a top-to-bottom demonstration of the new capabilities developers can use to drive what’s most important to them: users using their products. In this post, I will focus on the major takeaways from the keynote around making Apps with Lightning and Einstein. To set the ground on what matters to developers, they describe key metrics of adoption success: Daily Active Users and Monthly Active Users.…
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