The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Salesforce News Articles

Silverline’s Financial Services Team is Ready to Meet You at Dreamforce

Financial Services

Since last year’s Dreamforce, Silverline has rolled out numerous new solutions for our clients. I’m excited to highlight some of them in this blog post and invite you to meet our Financial Services Team at Dreamforce to learn more! Schedule a meeting in the Silverline Lounge to connect with the team or drop by booth #900 in Moscone South to discover how Silverline’s Client Services team can support your organization. As a Salesforce Fullforce Master…
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4 Reasons Why Salesforce Beats Microsoft Dynamics 365

Salesforce News

Rivalries exist across every competitive landscape and CRM is no different. When you’re looking for a robust CRM with the best feature-set for your business, the two most notable players are Salesforce and Microsoft Dynamics 365. How do you choose one over the other? This decision is important as you provide the right tools and processes for your teams to drive your business forward and execute a superior customer experience. Here are four reasons a…
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Silverliner Lizz Hellinga named Salesforce MVP

Salesforce News

I’m thrilled to announce that Lizz Hellinga was named Salesforce MVP today! What is a Salesforce MVP?  According to Salesforce, MVPs help millions of customers thrive by sharing their knowledge, leadership, and creativity within the Trailblazer Community. Salesforce MVP status is awarded for a one-year period. Each following year, MVP status is reviewed and extended based on their current contributions. New MVP classes are welcomed once per year, and anyone can nominate an MVP during…
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Salesforce Launches New AppExchange

Salesforce News

A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release from Salesforce below: SAN FRANCISCO—October 24, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today announced the new AppExchange, the…
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We can’t wait to see you at the Salesforce World Tour in NYC!

Events

Mark your calendar and register today for the Salesforce World Tour in New York City next week on May 2, 2017, at the Javits Center. We’ll be there all day and we want to connect with you! Attend the world tour and gain access to some amazing sessions, outstanding speakers, and more for free. Attend a Silverline industry luncheon. Banking attendees are invited to meet and network with other bankers to share best practices for…
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Dreamforce Takeaways for Developers

Salesforce News

I was very impressed with the Dreamforce Developers Keynote. They had a top-to-bottom demonstration of the new capabilities developers can use to drive what’s most important to them: users using their products. In this post, I will focus on the major takeaways from the keynote around making Apps with Lightning and Einstein. To set the ground on what matters to developers, they describe key metrics of adoption success: Daily Active Users and Monthly Active Users.…
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Everything you need to know about Salesforce Commerce Cloud

Salesforce News

One of the two big announcements at Dreamforce ‘16 was Salesforce’s new digital commerce platform, Commerce Cloud. It’s a reinvented way to grow sales, providing predictive commerce with Salesforce Einstein across any touch point on one unified platform. Connect with customers across their preferred channel whether it’s social, mobile, physical, or digital. Salesforce was really selling the unified Platform at Dreamforce; it’s all about the customer journey, delivering 1-to-1 shopper experiences wherever your products are…
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3 Reasons Why Your Business Needs Salesforce Einstein

Salesforce News

Einstein was, without a doubt, the hottest topic at Dreamforce this year. With all the acquisitions and money spent by Salesforce on this new artificial intelligence (AI) platform, I’m sure you are wondering how it’s going to help your business? As consumers, we’ve been using AI without even realizing it (for some of us). Google harnesses AI to autocomplete search queries, predicting what you are searching for with accuracy, while Facebook newsfeeds and Amazon product…
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Salesforce Releases IDC Report and Announces 2 Exciting Milestones!

Salesforce News

WOW! CONGRATULATIONS SALESFORCE! This morning, Salesforce announced they have worked with IDC to publish new research that shows the collective global impact and growth of the company with the support of its customers and partners. Salesforce also announced two great achievements: four million AppExchange app installs and one million Trailhead badges earned! We are extremely grateful to work alongside such an astounding organization that continues to dramatically affect economic worldwide growth. Salesforce has created an ecosystem of…
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Top 5 Health Cloud Features of Salesforce’s Latest Release: Summer ‘16

Healthcare

  The Summer ‘16 Salesforce release has several widely anticipated features for the Salesforce Health Cloud. Did you know this is Salesforce’s 50th release? These features enhance existing orgs and may drastically improve your experience. For new orgs, Health Cloud is available in Salesforce Classic, Enterprise, Performance and Unlimited Editions.   Associate a Contact with Multiple Accounts Finally! In Healthcare, there is often a need for one physician to be associated with multiple site locations.…
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