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MuleSoft MuleSoft vs. Other API Gateways: Which is Better?
With new digital channels increasing customer expectations, traditional methods of application integration are becoming less and less feasible. From SOAs and ESBs to standard API Gateways and MuleSoft, it can be challenging to know what’s right for your business. There are two paradigms in...
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MuleSoft NYC MuleSoft Meetup Recap: Fostering Innovation through APIs
On Thursday, October 17th, 2019, Silverline hosted the quarterly NYC MuleSoft Meetup at our headquarters. The night kicked off with two presentations and ended with some networking and noshes. First, I led a discussion on Fostering Innovation through APIs. After going through the usual intros and...
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Salesforce Platform Designing UX and the Art of Restoring a Volvo 240
I am lying under my 30-year-old Volvo 240 studying the drive shaft and thinking about designing UX for enterprise software. This car began as a $500 solution for a second car 一 something for around town, running errands, going to the grocery store. What could be better than a classic Volvo brick?...
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Dreamforce Advice from a Salesforce MVP: 7 Steps to Make the Most of Dreamforce
As a Salesforce MVP, I’ve had my fair share of Salesforce events. I’ve attended 30+ Community events, including Dreamforce, and I’m a 6x (soon to be 7x) Dreamforce speaker. Dreamforce is my favorite week of the year and this year will be my fifth consecutive year attending. I can’t...
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Salesforce Platform May the (Sales)Force be with You! 3 Reasons You Need Jedi-Quality Support
Star Wars is debatably the best example of a saga that bridges the genres of fantasy and Sci-Fi. It takes place a long time ago (fantasy)… in a galaxy far, far away (Sci-Fi). The movies employ spaceships and weapons (Sci-Fi), but it also uses the magical force which pulses throughout the...
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Dreamforce Getting Certified at Dreamforce ‘19: Tips, Tricks, & Everything You Need to Know
Why Get Certified at Dreamforce You may be thinking that Dreamforce already means a packed schedule and that there are so many sessions to see, people to meet, and events to go to… so how is there time to take a certification exam? Fortunately, Salesforce has made it easy to do so at the event...
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Partner Spotlight The ROI on Clean Data… and the Right Data Management Solution
Dirty data has no place in any database. Incomplete, old, or duplicate records create inefficiency, a decline in productivity, and ultimately negatively affect ROI. But achieving and maintaining high-quality data requires careful planning, a robust process, and a good tool. Salesforce’s Duplicate...
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Salesforce Platform Front-Loading Washers, and the Importance of Context in User Experience Design
In his classic book, The Design of Everyday Things, Donald Norman, director of The Design Lab at the University of California, San Diego, presents the argument that any failed user experience is the fault of bad design, not the fault of the user. There was a time when I agreed with Donald Norman’s...
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MuleSoft What You Missed at Mulesoft CONNECT in NYC Last Month
Last month, Silverline sponsored MuleSoft CONNECT, a global integration conference. MuleSoft users, partners, customers, and thought leaders gathered over two days to participate in and facilitate inspiring keynotes, product highlights, breakout sessions, hands-on trainings, and more. Attendees...
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Events June MuleSoft Meetup Recap: Insurance
This summer, the NYC MuleSoft Meetup group met at the Salesforce Tower to focus on MuleSoft’s role in the Insurance space. Following a brief networking dinner of pizza and drinks, insightful presentations were delivered. Topics covered the caveats of implementing MuleSoft when your enterprise has...
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Communities Embracing the Benefits of Being a Woman in Technology
Growing up in a house of strong women, I always knew I could do whatever I set my mind to. My two older sisters and I were all STEM majors in college and grew up into successful members of the Women in Technology (WIT) community. I eventually graduated with a Bachelor of Science degree in […]
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Dreamforce Dreamforce for Beginners: How to Get the Most out of Dreamforce 2019
Dreamforce 2019 is this November 19-22 in foggy San Francisco, CA. Chances are if you’re reading this — you’re going! And it’s your first time! Congratulations are in order. You’ve likely been inundated with lots of information about Dreamforce, or not nearly enough. We’d like to break it down for...
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