The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Media & Entertainment
Empower Your Clients with a Media Self-Service Portal
Reading time: 4 minutes
The origins of the term “white-glove service” can be traced back to the mid-20th century and comes from the uniform traditionally worn by English butlers and footmen (think Downton Abbey). White-glove service refers to providing an elevated level of care and attention to detail. It means anticipating a person’s every need before it arises. And...
Banking
How Silverline’s Digital Account Opening Accelerator Automates Onboarding
Reading time: 4 minutes
When building new accelerators for banking and lending, Silverline looks at what is happening in the industry, such as trends and data, and listens to insights that our clients share with us. When we designed the Digital Account Opening (DAO) Accelerator, we created a solution for one of the industry’s most significant challenges – complete...
Salesforce
The Essential Study Guide for Salesforce Certifications
Reading time: 4 minutes
A Salesforce certification is a demonstration and verification that you have expertise in a given area of Salesforce. But there’s a vast divide between wanting a Salesforce certification and actually obtaining one. Getting certified takes tremendous dedication and discipline to prepare for and pass the certification exam. But those who achieve mastery with a Salesforce...
CalendarAnything
Cybernews Recognizes CalendarAnything as a Best Salesforce App
Reading time: 4 minutes
Scrolling through the Salesforce AppExchange can feel a lot like entering one of those wholesale clubs. There are many enticing selections to browse with the underlying promise of making your life better. The Salesforce AppExchange is the marketplace for Salesforce integrations with thousands of prebuilt, customizable apps for every role, use case, and industry. It’s...
Life at Silverline
Silverline Spotlight: Silverline Academy
Reading time: 5 minutes
Do you want to work for an awesome tech consulting firm, but don’t have much experience in the world of consulting? Silverline Academy was designed just for you! Silverline Academy is a full-time, three-month program based in Omaha, NE, for both recent graduates and mid-career professionals. Participants of Silverline Academy go through rigorous training to...
Media & Entertainment
Combine the Power of Salesforce and Slack for Media Success
Reading time: 3 minutes
We’re using a new slang term around the Silverline offices – Slacktivation. This combo of Slack and activation refers to our work as an official Slack-first Customer 360 launch partner for media. The goal of Slacktivation is for Silverline’s media clients to get more value from leveraging Salesforce and Slack together. We often see media...
