-
A Day in the Life A Day in the Life: Greg Grinberg
Job Title: Technical Architect Start Date: 2009 Fun Fact: I’m an extremely intense board gamer! I want to ski on all seven continents and have done five so far. What does your average day look like? I direct the technology...
-
Client Services The Importance of Being … Focused
In 1895, Oscar Wilde’s play The Importance of Being Earnest, A Trivial Comedy for Serious People was first performed in London. The play is a satire that turned the traditional values of late Victorian London on their head. It...
-
A Day in the Life A Day In The Life: Kevin Hoxie
Job Title: Receptionist Start Date: September 2017 Fun Fact: I’m Ambidextrous! What is your position at Silverline and what do you do? Receptionist, I do a lot of operations, facilities management, ordering food for the office,...
-
Dreamforce It’s Not Just the Right Thing to Do, It’s the Smart Thing to Do
Earlier this year, Salesforce announced that they took action on paying equally for equal work. Equality is one of their core values and an important part of their culture. So of course, one of the big themes around Dreamforce...
-
Silverline Cares Silverline Co-Sponsors Back to School Event at The Children’s Hospital at Montefiore (CHAM)
I recently had the opportunity to attend a Back to School event for the patients and families at The Children’s Hospital at Montefiore (CHAM). As part of our Silverline Cares initiative, Silverline co-sponsored the event...
-
Silverline Cares Helping Women in Technology Advance Their Careers at WITness
It’s a month after the 2nd Annual Witness Success Conference, and I am still thinking about and reflecting on the wonderful experience. I had the honor of facilitating a workshop and attending phenomenal sessions and keynotes....
-
Salesforce News 4 Reasons Why Salesforce Beats Microsoft Dynamics 365
Rivalries exist across every competitive landscape and CRM is no different. When you’re looking for a robust CRM with the best feature-set for your business, the two most notable players are Salesforce and Microsoft Dynamics...
-
Help & Training A Little Goes A Long Way In Your CRM: Small CRM Updates Massively Impact Your Team’s Productivity & Effectiveness
A fully-functioning, perfect CRM is hard to obtain, and once a team accomplishes this glory, it can be hard to encourage more change or even continuous updates. To begin, finding someone with the wits and experience to overhaul...
-
Client News Silverline Success Story: Travel Insured International
There are few things more stressful and complicated than a trip that is cut short or altogether canceled by an unexpected interruption. For the past 20 years, Travel Insured International has provided the highest quality travel...
-
Client Services 5 Ways You’ll Benefit from a Center of Excellence
For most organizations, your CRM program is successful and doing well. Now, it’s time to take your program to the next level. A Center of Excellence is an important model to adopt because it breaks down your CRM program...
-
Around the Office Grab a cup of coffee and check out Silverline!
We did it! We hit 100! No, I’m not talking about the weather in New York City (just yet), I’m talking about our Coffee Buddies Channel on Slack! Slack is a collaboration hub that brings employees together with the right...
-
Financial Services Stop Chasing the Customer: Building Relationships with a Unified Digital Platform
I recently spoke at the Financial Brand Forum and heard the same thing over and over from businesses: we’re growing, but our processes aren’t. The frustration is understandable. To meet increasing targets for...
