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Salesforce Security Services

Technology-enabled advisory services to help our clients with their Salesforce security journey.

In the age of digital transformation, security is a top priority.

But all too often, the proper security measures aren’t in place to protect important company and client data.

Salesforce evolves to support your changing security requirements

Businesses must enable workers to access sensitive data quickly and securely so they can perform at their best — no matter where they may be working. The amount of sensitive data stored in the cloud adds another complex layer of security standards that need to be met and mitigated. Security policies must now also support WFH, in-office, and hybrid workforces.

While Salesforce is a highly secure platform, under the Shared Responsibility Model, customers are still responsible for the data that goes into their applications. How can you ensure your business is secure? We will support you through a backlog of issues you may have already identified. And we’ll help you uncover unknown threats and build strategies to rapidly remediate their risks.

Salesforce Security Operations

A robust Security Operations program implements security controls properly and proves compliance with your security and regulatory policies. Done well, Security Operations enables your team to deliver superior support, ensuring client trust. Done poorly? You risk losing more than just trust. We know that companies today are concerned about security breaches. And we know you have big questions.

  • Data Leakage

    You want to keep your data safe. And you want to maintain your client’s hard-earned trust.

    How can you reduce the possible surface area for attack?

  • Suspicious Activity

    You can’t know what you don’t know. Without an identified pattern and process for standard activity, it’s difficult to identify activities that deviate from the norm.

    How can you better monitor for suspicious activity in your Salesforce environment?

  • Identity Sprawl

    Where there’s an app, there’s a password.

    What are best practices around two-factor authentication, and how can you ensure user adoption?

  • Outdated Systems and Software

    You know Salesforce pushes out security updates automatically. But what about other apps or solutions that you use in conjunction with your Org?

    How can you make sure they stay up-to-date?

Security WorkshopsOur workshops bring your team together with our industry experts and security architects.

  • Security Risk Assessment

    A cross-functional team of Mphasis Silverline experts and client stakeholders perform a Salesforce security audit. We review your organization’s current state, cover regulatory requirements, and educate the team on new and existing Salesforce security and compliance features. The workshop focuses on the six major pillars of a strong Security Operations strategy:

    • Data Protection
    • Data Loss Prevention
    • Integration
    • Security Model (Authorization)
    • Access Control (Authentication)
    • Monitoring and Insights

    Then, we create a prioritized action plan outlining strategies and tactics to reduce risk, plus best practices for long-term success. 

  • Salesforce Shield Implementation

    No matter if your organization is looking to enable Platform Encryption, Event Monitoring, or Field Audit Trail, Mphasis Silverline can help.

     

    After reviewing available Shield security features, we work hand in hand to remediate what we can right away and develop a prioritized action plan to address more complex remediation needs post-workshop.

Testimonials

Salesforce Security Risk Assessments

Businesses must enable workers to access sensitive data quickly and securely so they can perform at their best — no matter where they may be working. The amount of sensitive data stored in the cloud adds another complex layer of Salesforce security standards that need to be met and mitigated and security policies must support […]

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