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Managed Services What Do Salesforce Solution Architects Do, Anyway?
It’s a complicated role. Salesforce Solution Architects (SAs) live in a complex world of acronyms, systems, lifecycles, processes, user stories, relationships, and politics. Solution Architects need to lead successful...
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Healthcare & Life Sciences Webinar Recap: Intelligence-Oriented Outreach: Healthcare AI for Enterprise CRM
...digital transformation. An important aspect will be your change management strategy, which impacts your messaging and purpose...
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CalendarAnything Creating a Custom Campaign Calendar in Salesforce
While marketing has always been about digital transformation, 2020 has forced teams to innovate much quicker than anticipated. This has created a backlog of content that is constantly moving in priority, campaigns that flex...
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Salesforce Salesforce Record Access: Who Sees What and Why
Data security is a top priority, The stakes are high, your company’s reputation and your customer’s trust are on the line. Users should have all the data they need, but shouldn’t have access to data they don’t need to see. So...
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Healthcare & Life Sciences Returning to Work Safely: How Salesforce Can Help
Employing Salesforce as your framework for delivering solutions has many benefits, made especially apparent as we’ve seen the impact of the COVID-19 Pandemic and return-to-work needs. A benefit of particular note during times...
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Managed Services Change Management as a Constant in the New Normal
...seems like a bit of an understatement. The popular Change Management book, Switch, by Chip and Dan Health, dives into many...
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Insurance Why Should Insurance Carriers Integrate Their ATS with Salesforce?
No matter your target hire, to activate your strategy and identify and attract talent, digital tools and intelligent network mining will play critical roles. An appropriate attraction strategy must include social and mobile/SMS...
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Capital Markets AI Journeys and Einstein Insights with Stonebriar CTO Steve Siler
In May 2020, McKinsey issued a report about the future of work in the wake of coronavirus, making key observations about firms effectively carving out a competitive edge in this market by changing the way they look at their...
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Insurance Webinar Recap: 2020 Insurance Industry Trends
Last week, as a part of our WFH series, Silverline hosted a webinar to discuss the top 2020 insurance industry trends industry and the impact that COVID-19 has had on those trends. Our panel for this discussion included the...
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Healthcare & Life Sciences How Can You Best Align Your Pharma Marketing and Sales Teams?
...fear of being tied to a technology, organizational change management (historical in-person models, and regulatory restrictions...
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Healthcare & Life Sciences What Are the Benefits of Salesforce Health Cloud?
You’ve heard about it, perhaps seen a demo, and even read up on some of the features of Salesforce Health Cloud. You’re well aware that it’s touted as the leading technology solution for those in healthcare. KLAS has repeatedly...
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Financial Services Webinar Recap: How MuleSoft Connects Banks & Loan/Customer Origination
...transformation project teams and executing months of change management, Mulesoft allows you to expand the life of those systems...
