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10 Keys to Successful Digital Transformation: Human Centered
Reading time: 4 minutes
...way. Getting Started on the Human Centered Driver of Digital Transformation Let’s sum up what a business needs to do to start aHuman Centered digital transformation. Planning – Before you... -
5 Benefits of Patient-Centered Care
Reading time: 4 minutes
...strategy? What patient-centered care looks like Patient-centered care goes beyond the interactions between doctors and patients. It’s the complete experience, from the moment a patient sets up an appointment to... -
How My Human Complexity Makes Me a Better Consultant Advocate
Reading time: 3 minutes
...now, Dear Reader, we reach the point of all this nattering I’ve been doing. Think about what I’ve just told you about me, one simple human in our ecosystem, and... -
25 Healthcare Statistics That Show the Power of Patient-Centered Care
Reading time: 4 minutes
...provide the best care, physicians need more information One of the main challenges of patient-centered care is that most physicians don’t have a complete picture of their patients. It’s difficult... -
10 Keys to Successful Digital Transformation
Reading time: 5 minutes
...throughout your organization to achieve these metrics in order to monitor and act upon their results. Click here to learn more about the Value Focused key driver. Human Centered –... -
10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
Reading time: 5 minutes
...make informed choices on what platform meets your needs now and into the future. Remaining Human Centered ensures your team is mapping the customer engagement points of contact that can... -
10 Keys Series: The Quality Assurance Approach to Digital Transformation
Reading time: 4 minutes
...The communication path we build keeps the project human and solution-centered because QA is committed to seeing the big picture of the project end-to-end. Silverline’s quality assurance team utilizes Scrum... -
How Retail is Impacting the Healthcare Patient Experience
Reading time: 4 minutes
...patient centered experience grounded in communication. Implement patient-centered care. The improvement in clinical outcomes, enhanced financial results, loyalty among the patient population, and positive upticks in referral volumes will make... -
How Agentforce is Optimizing AI for Insurance Agents
Reading time: 4 minutes
...the relationship. During moments where human empathy or complex judgment is required, the AI steps back and allows the human agent to take the lead. Shifting from assistance to decision-making... -
Tableau CRM: Getting Started with Data Sets
Reading time: 4 minutes
...on human-centered design The most important element of your Tableau CRM data sets is that your business stakeholders can actually use it. According to a study done by Salesforce and... -
This International Women’s Day, Get to Know Two Healthcare Pioneers
Reading time: 3 minutes
...it as a generator of unlimited potential and a tool to foster human collaborative and creation. By shifting the conversation around the Analytical Engine from basic calculation to computation, Ada... -
Salesforce Agentforce: What You Need to Know
Reading time: 4 minutes
...autonomous. Assistive Agents work with humans to enhance capabilities, and often require human input and feedback to refine suggestions or actions. These include Sales Coach Agents that can onboard and...