Salesforce Integration Consulting
Make sure your systems work together seamlessly
In today’s world, we use various apps and systems to accomplish our goals.
Whether that’s instant messaging, data analytics, creating presentations or documents, or monitoring social trends, you probably log in to multiple systems each day outside of Salesforce. Bringing together third-party or custom-built systems into your existing Salesforce instance makes it easier for your team to work together with all of the data they need.
When that happens, how can you make sure your integrations work seamlessly?
Mphasis Silverline’s Salesforce integration consulting can help
Our team of expert Salesforce integration consultants can help you navigate your current state, identifying specific business goals and making sure your technology works together to achieve them. We’ll help you with:
Custom API integrations
No two Salesforce instances are exactly alike. We can help build custom API integrations to make your tech stack work for you.
Integration monitoring
Don’t wait for updates when real-time synchronization is at your fingertips. We’ll monitor your existing integrations to Salesforce for any changes and make sure your technology evolves with you.
Troubleshooting
When you’re dealing with two different tools, things happen. We’ll help your team figure out the problem and implement a strategy that solves it and prevents future issues.
Gain the benefits of a 360-degree customer view
Trailblazing organizations now know that a clear Salesforce integration strategy combined with their tech stack is essential when it comes to the success of their digital transformation efforts.
Integrating your various tools with Salesforce will help by:
- Providing a 360-degree view of the customer in one place, so your team knows exactly where to find all of the information they need to get the job done
- Streamlining your business processes and making operations more efficient
- Reducing the need for application switching, allowing you to deliver faster, more reliable customer service
- Reducing duplicate data entry and improving data quality and analysis
- Allowing you to create a data-driven, personalized customer experience
Integrations for every type of business
We can develop custom Salesforce integrations for your company. A few integrations our clients ask for over and over again:
Healthcare
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EHR Integrations
Import patient data securely directly into Salesforce.
ERP Integrations
Integrate Salesforce with ERP systems like NetSuite, SAP, Epicor, and more.
LIMS Systems
Bring in LIMS data and optimize your workflows.
Project Management
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Workday
Manage your team’s payroll, employee benefits, and more.
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Outlook
Align calendar, contact, and email information.
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Slack
Collaborate with your team from anywhere.
Docusign
Share contracts, quotes, invoices, and more securely.
Plus, we can properly connect products built on the Salesforce platform, like nCino, Salesforce Industries (formerly Vlocity), and more.
Create an integration strategy that works
At Mphasis Silverline, our team of seasoned Salesforce experts has years of experience integrating complex tools and systems. We’ll help you create a strategy that works, setting clear guidelines for your Salesforce CRM solution development. We’ll keep you focused on value by future-proofing your integrations and building a resiliency that lasts beyond your current Salesforce instance.
Using a robust data and Salesforce integration strategy gives you visibility into what aspects of your solution can be built generically and identifies which elements can serve ongoing purposes, maximizing your ROI.
Take an API-Led Approach with MuleSoft
As the number of applications organizations use increases, having a sustainable and scalable integration strategy and framework becomes all the more important. With MuleSoft, Mphasis Silverline takes an API-led approach to your integration strategy, accelerating development and giving you more flexibility and ownership. Mphasis Silverline is both a Salesforce consulting partner and a MuleSoft strategic industry partner.
Learn more about our MuleSoft consulting services.
An Improved Customer Experience for StoneX
StoneX is a global financial services firm that provides clearing and execution, risk management, and physical trading in commodities and currencies. The firm wanted to transform their customer experience and grow customer loyalty, but they lacked a robust single point of entry for their customers to use.
Mphasis Silverline designed and built API-driven real-time integrations to dozens of trading systems and also built integrations to the firm’s content management systems. This provided customers with access to pre-trade insights and post-trade data and also increased exposure to StoneX’s premium market analysis commentary.
Learn more about StoneX’s digital transformation.
We’re ready to help
Learn more about how Mphasis Silverline can help you get the most out of your technology with Salesforce integration services.
