The Silverline Blog
Industry insights, expert Salesforce tips and tricks, and more
Healthcare
Creating a Donation Management Platform for Project Sunshine
When a young family member or friend is undergoing medical treatment, there is uncertainty, fear, and a great deal of the unknown. Although true relief doesn’t come until young patients are home with a clean bill of health, small doses of comfort can sometimes be found along the way. Enter Project Sunshine: supporting children facing...
Healthcare
Using Technology and Social Determinants to Enhance Healthcare Today
In 1979, the Surgeon General’s report of “Healthy People” outlined an initiative and framework for a national effort from the Office of Disease Prevention and Health Promotion to set goals and objectives “to improve the health and well-being of people in the United States.” Since this starting point, the healthcare industry has worked diligently to...
Healthcare
This International Women’s Day, Get to Know Two Healthcare Pioneers
Mathematical pioneer Ada Lovelace took on a simple task in 1842 at the behest of her friend and mentor Charles Babbage, commonly known as the Father of the Computer. Her job was to translate Italian engineer Luigi Meneabrea’s lecture notes on the Analytical Engine from French to English. But for a woman who showed her...
Healthcare
HIMSS 2019 Wrap Up
Another successful HIMSS is behind us. Over 43,000 health professionals made their way to Orlando this year to learn more about how technology can impact the way they deliver care and improve the overall quality and experience they provide to their patients and clinicians. We all walked the over 1.1 million square feet of the...
Healthcare
Spring ’19 Release: Social Determinants, Refined Referrals, and More to Salesforce Health Cloud
Deliver Holistic Care and Support Social Determinants of Health Insights In the Spring ’19 release, Salesforce Health Cloud will give us new methods to effectively track and take action on critical social and environmental factors that can adversely affect your patients. These social determinants like homelessness, low income, and food insecurity make a huge difference...
Healthcare
Improving Patient Care Through Integrated Marketing Automation
It has been an exciting couple of months. I attended my first Dreamforce. It was an incredible experience to see all the innovation being driven in the Healthcare Industry. Following the conference, my colleague, John Turner, published an overview of the Dreamforce Marketing Keynote on the Silverline blog. The overarching theme of the keynote was...
Healthcare
Team Schedule Visibility for Tracking Medical Device Procedures
Learn how this medical device organization took a product need to Silverline and created new possibilities for all CalendarAnything users.
Healthcare
Care Management on Health Cloud: Bariatric Surgery Journey
Silverline believes in taking a patient journey approach to Weight Loss/Bariatric Surgery. Weight Loss/Bariatric Surgery is a growing use case within healthcare organizations as the US population struggles with obesity. Weight loss has significant health benefits and can reduce or eliminate the impact of multiple chronic diseases including diabetes, hypertension, high cholesterol, obstructive sleep apnea,...
Healthcare
Patient Access on Health Cloud: Appointment Scheduling
Scheduling clinical appointments can be a tough challenge for hospitals, practices, and clinics. From multiple scheduling systems to the need for self-service options, healthcare organizations struggle to find the right mix of staffing, workflow, and service options to keep patients within their network and connect them with the services they need. Silverline’s Scheduling Accelerator can...
Healthcare
Gain Valuable Insight from Silverline on Provider Trends at Dreamforce
Dreamforce 2018 is around the corner, and the Silverline Healthcare Practice team is ready to address some of the most pressing concerns in today’s healthcare provider environment. Schedule a meeting in the Silverline Lounge to connect with the team to discuss how those challenges can be addressed with Silverline’s Patient Engagement Center solution. Here’s an...