The Silverline Blog
Industry insights, Salesforce news, and more
Payer
3 Key Health Insurance Trends Impacting Payers in 2021
Reading time: 3 minutes
The year 2020 has been described with words such as lost, chaotic, surreal, relentless and exhausting. The onset of the COVID-19 pandemic forced companies to think and work differently. Gone was the luxury of months of planning and preparation. The drive to innovation prevailed in a more timely manner than ever experienced before. So what...
Provider
Realizing the Benefits of Care Coordination
Reading time: 3 minutes
The number of Americans with at least one chronic health condition is rising. These patients have higher than average healthcare utilization rates, making the management of their care particularly vital, yet complicated. The successful management of patients with care conditions requires care that is well-coordinated between providers, patients, and the care team. Care coordination is...
Provider
5 Benefits of Predictive Analytics in Healthcare
Reading time: 4 minutes
Healthcare providers today can access a wealth of data at their fingertips. From EHRs/EMRs, medical images, insurance claims, medical devices, and administrative data — there’s no shortage of information about patient healthcare data. The question is, what to do with it? For many healthcare systems and organizations, the sheer size and number of data sources...
Payer
How to Unify your Team with Salesforce Member Services
Reading time: < 1 minute
Silverline hosted a Payer-focused webinar entitled Unify your Member Services Team with Salesforce, on Thursday, February 18, 2021. Led by Paul Peterson and Cheryl Gibson, this in-depth conversation focused on payers and their never-ending battle to effectively manage relationships with the provider, group, and member communities. And that’s in addition to traditional operational challenges like...
Healthcare
Silverline Named a ‘Major Contender’ in the Salesforce Healthcare Services by Everest Group
Reading time: 2 minutes
Silverline, a digital transformation consultancy and Salesforce partner headquartered in New York City, announced today that it has been named a Major Contender in Everest Group Salesforce Healthcare Services PEAK Matrix® Assessment 2021. The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across...
Provider
Paul Sinclair Joins Silverline’s Healthcare Practice as New Managing Director
Reading time: 2 minutes
Silverline announced today that Paul Sinclair joined as Managing Director to lead Silverline’s Provider Sub-Vertical within its Healthcare and Life Sciences Practice. In this role, Paul will leverage his extensive industry, technology, and consulting expertise to continue Silverline’s success in delivering value focused, and agility minded, solutions for the leading healthcare organizations in the country. ...
Payer
Upcoming Webinar: Unify Your Member Services Team with Salesforce
Reading time: < 1 minute
This coming Thursday, February 18, 2021, Silverline is hosting a not-to-be-missed webinar focused on Payers in the Healthcare Industry. Entitled Unify your Member Services Team with Salesforce, this session will be led by HLS industry experts Paul Peterson and Cheryl Gibson. Don’t miss out on an in-depth conversation focused on payers and their never-ending battle...
Financial Services
Silverline Announces Mike Piehl to Lead FS Insurance Practice, Paul Peterson to Lead Payer Practice for HLS
Reading time: 3 minutes
NEW YORK, NY—February 4, 2021—Silverline, a Salesforce digital transformation consultancy headquartered in New York City, today announced that Mike Piehl has joined the Financial Services practice as Vice President, Insurance. Concurrently, Paul Peterson will take on the role of Sub-Vertical Leader, Payer for Silverline’s Healthcare and Life Sciences practice. As a part of Silverline’s Financial...
Healthcare
Silverline Supports Salesforce Vaccine Cloud Launch to Accelerate Global Vaccine Management
Reading time: 2 minutes
Vaccine Cloud helps public health authorities, healthcare providers, and nonprofits quickly scale vaccine operations, from recipient registration and scheduling to inventory management and public health outreach Salesforce, [NYSE: CRM], the global leader in CRM, today announced Vaccine Cloud, technology to help government agencies, healthcare organizations, businesses, nonprofits and educational institutions more rapidly, safely and efficiently...
Payer
Silverline Hires Top Healthcare Professionals, Further Strengthening Team and Preparing for Next Growth Phase
Reading time: 3 minutes
Press Release NEW YORK, NY— December 15, 2020—Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, announced Rajesh Madhawarayan, Matthew McCrea, Cheryl Gibson, and Jill Winegar have joined the Healthcare and Life Sciences team to support growth as Silverline continues to scale its team to meet client demand and further its support of...