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Healthcare & Life Sciences Silverline Announces ScheduleMe.Health for Salesforce Lightning Bolt
Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile communities and portals for a wide variety of business and vertical...
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Healthcare & Life Sciences Top 5 Health Cloud Features of Salesforce’s Latest Release: Summer ‘16
The Summer ‘16 Salesforce release has several widely anticipated features for the Salesforce Health Cloud. Did you know this is Salesforce’s 50th release? These features enhance existing orgs and may drastically improve your experience. For new orgs, Health Cloud is available in Salesforce...
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Healthcare & Life Sciences Healthcare DSRIP Programs: Being Successful with Technology
The other day I had the opportunity to join, and present, at the Salesforce office for a Developer day focused on the New York State DSRIP initiative given our current work with DSRIP clients. For those that are not aware, NY State, like 10+ States across the country are focusing their efforts on...
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Healthcare & Life Sciences Silverline Q&A: The New Salesforce Health Cloud
Silverline’s CEO, Gireesh Sonnad, speaks with our Healthcare Practice Director, Matt Gretczko, to get his thoughts about Salesforce Health Cloud; its first industry product built specifically for Healthcare. Gireesh: Salesforce announced a new Health “Cloud” – how does this differ from other...
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Healthcare & Life Sciences Leverage Salesforce to drive customer engagement and accelerate sales of Medical Devices
Managing and growing sales across multiple channels, geographies, and product offerings is a challenge. It’s even harder as Medical Device companies seek to find creative ways to improve their service offerings to both partners and customers, enhance their sales team effectiveness, and at the same...
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Healthcare & Life Sciences Cloud Promotion Through Meaningful Use 3
The recent introduction of Meaningful Use 3 presented a lot of the same, or clarifications of the past. However, it also demonstrated a sincere desire to learn from prior mistakes and offer opportunities to make the goals of meaningful use more achievable. In doing so, it appears that CMS is...
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Healthcare & Life Sciences What if being USEful actually made Technology Meaningful
Meaningful use – it’s a huge buzz word, and rightfully so. Whether you agree or disagree with the manner in which it has been “implemented” (and the intricacies of the guidelines), it has been a driving factor in pushing healthcare organizations towards greater technology adoption. Money,...
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Healthcare & Life Sciences Scheduling – A Path to Healthcare Transformation
We all like to think big. There is often tremendous benefit in doing so. Seeking to transform Healthcare is a great strategic goal; tactically, not so much. You must focus less on a master solution to fix the “system” and instead figure out how to address niche problems within the system that will...
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Healthcare & Life Sciences Why Healthcare needs Continuous Transformation
Last month before the Holidays, I unfortunately had to spend time in the hospital with a sick family member. The old adage “Nobody likes a hospital” is certainly true, however it has recently become quite insightful given the maturity of my career in the Healthcare industry. When I...
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Healthcare & Life Sciences Lessons Across Environments with Analytics
Analytics as a Conduit for Lessons Across Healthcare Environments Have you heard of the “DOD Excess Property Program”? If you haven’t, long story short is that as an output of our wars in the Middle East, the US has a bunch of excess military supplies, gear, and vehicles that are...
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Healthcare & Life Sciences Salesforce is now the “Customer Success Platform”
Yes, Salesforce continually rolls out new functionality and has a strategic business model that resulted in Forbes naming them the most innovative company four years in a row, but that is only part of the story. Salesforce also recognizes the value of branding, and this recent switch is strongly...
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Healthcare & Life Sciences Healthcare Semantics: Two Key Points to Stay Relevant
The notion that Healthcare is a mature industry, but still requires a lot of education in the technology space, was reinforced after returning from one of the largest technology conferences in the country - Dreamforce. There has been an immense focus within the Healthcare and Life Sciences space on...
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