The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
From February 19-23, I went with one of our Healthcare Practice Directors, Jim Rogers and our Vice President of Solutions and Products, along with Salesforce to Florida for HIMSS, the annual conference that brings together health IT professionals, clinicians, and executives from around the world. While we were there, I spoke at the Salesforce booth...
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If your week at Dreamforce was anything like mine, I hope you have found time to recharge your wellbeing and digest all the new innovations that were announced during the week. We are lucky in the Healthcare and Life Sciences industry because our goals are all aligned across each sub-industry: the health of our patients....
Reading time: 3 minutes
Silverline works with a number of Medical Device organizations to help improve their operational efficiencies, increase market share, and inform better patient care and outcomes. These projects tend to start with an emphasis on improving Sales, Service, and Marketing processes, most times including integrations to ERPs and other enterprise systems. What we are finding though...
Reading time: 3 minutes
Dreamforce is almost here, I hope you are ready for an exciting week! It’s time to get ready for four days of innovation for the Healthcare and Life Sciences industry. To get you going in the right direction, I’ve compiled a few of the top sessions you should add to your list for the week....
Reading time: < 1 minute
Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile communities and portals for a wide variety of business and vertical industry needs. ScheduleMe.Health allows patients to self-schedule based on real time availability of providers at...
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The Summer ‘16 Salesforce release has several widely anticipated features for the Salesforce Health Cloud. Did you know this is Salesforce’s 50th release? These features enhance existing orgs and may drastically improve your experience. For new orgs, Health Cloud is available in Salesforce Classic, Enterprise, Performance and Unlimited Editions. Associate a Contact with...
Reading time: 3 minutes
The other day I had the opportunity to join, and present, at the Salesforce office for a Developer day focused on the New York State DSRIP initiative given our current work with DSRIP clients. For those that are not aware, NY State, like 10+ States across the country are focusing their efforts on new Delivery...
Reading time: 4 minutes
Silverline’s CEO, Gireesh Sonnad, speaks with our Healthcare Practice Director, Matt Gretczko, to get his thoughts about Salesforce Health Cloud; its first industry product built specifically for Healthcare. Gireesh: Salesforce announced a new Health “Cloud” – how does this differ from other functionality for Healthcare? Matt: Many people, especially within the Healthcare industry, still believe...
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Managing and growing sales across multiple channels, geographies, and product offerings is a challenge. It’s even harder as Medical Device companies seek to find creative ways to improve their service offerings to both partners and customers, enhance their sales team effectiveness, and at the same time maintain the appropriate governance. Learn how leading-edge Medical Device...
Reading time: 2 minutes
The recent introduction of Meaningful Use 3 presented a lot of the same, or clarifications of the past. However, it also demonstrated a sincere desire to learn from prior mistakes and offer opportunities to make the goals of meaningful use more achievable. In doing so, it appears that CMS is recognizing that by further expanding...