The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Healthcare Articles

7 Tips to Create an Awesome Wellness Program



As wellness becomes a more formal staple within the Healthcare landscape, and business environment, we are hearing from clients and participants of wellness programs about the components that would truly enhance their experience.

Given our role as a cloud solution company, we then start thinking about wellness not just from a process and health information standpoint, but also from the technology angle. So what are some of the cool things that are possible?

Below is a brief list of some of the exciting things that technology can help promote in wellness to design truly immersive and engaging programs.

Are Mobile Applications Useful in Healthcare?


Cloud computing and mobility concept

I am not an avid Apple product user, but the line “there’s an app for that” (which I believe they ultimately trademarked) holds true in most circumstances.

Recently, it seems that new apps with the most publicity do not solely focus on novel solutions to problems, instead they represent modifications to prior concepts and do it with a snazzier UI, greater efficiency, or just a more robust offering.

As mobility and apps become the go-to method for data collection, interaction, and communication, it becomes more critical that apps actually deliver on their proposed value proposition – especially in Healthcare. Within Healthcare, there is a tremendous influx of mobile health apps, further magnified by wearables, that allow users to track health data – heart rate, steps, BMI, check-ins, calorie trackers, etc. Check out this infographic for some staggering and insightful statistics. Who knew there were 97k + apps related to health and fitness?!

This suggests that greater access to data and information leads to better results. Unfortunately, this is not always the case.

Data is only as good as its utilization.

Silverline Webinar: Healthcare, the cloud and its security



As Michigan Health Information Network’s (MiHIN) implementation partner for the Shared Services solution, Silverline was a proud sponsor of Connecting Michigan for Health 2014.

Over the course of three days, conference attendees heard from healthcare thought leaders and experts from Michigan and around the nation as they shared best practices and ideas about current and future developments within the health information sector. Attendees gained insight about current issues facing statewide HIE efforts and how public and private organizations are working together to overcome data sharing barriers, reduce costs, and ultimately improve population health.

I presented a session on Healthcare, the cloud and its security that we’re offering as a Webinar on Tuesday July 8th at 2pm EDT.

The Virtual Water Cooler


Busines colleagues talking around water cooler

Technology has a unique ability to replace the most classic items, even within the kitchen of your office. How many offices still maintain a standard coffee brewer? Not many I’m sure. It is not because the classic brewer (from entry level to gourmet) is inherently flawed; it’s because the Keurig and Nespresso’s of the world offer a compelling value statement. They have figured out how to completely transform a global, multi-billion dollar market through a unique delivery mechanism. The introduction of a pod based component to serve up tea, coffee, hot chocolate or a variety of other refreshments in an extremely short timeframe is not only more efficient, but offers tremendous flexibility in flavor options.

Silverline Helps Launch the First Salesforce Healthcare User Group


We are proud to announce Silverline is the official sponsor of the Salesforce Healthcare User Group! The group will kick off its inaugural meeting on August 21st click here to register to attend the event.

The purpose of the group is to facilitate collaboration and empower members of the Salesforce Healthcare Community. Future meetings will cover a variety of issues, including:

  • Implementation of portals and social intranets
  • Clinical provider scheduling
  • Health information networks
  • Online/offline assessments and forms
  • Integration to/from legacy data sources
  • Mobile apps
  • Quality and outcomes reporting
  • Wellness programs
  • Patient and provider customer service tools
  • And much more!




Every news channel is covering the issues that were revealed at the VA – boil it all down, there appears to have been secret “wait-lists” that masked the amount of time Vets waited to receive care so that the numbers looked better. This has potentially led to deaths, misdiagnoses, and also truly ineffective care coordination. Terrible.

Technology Makes You Soft


Subway in New York

You hear all sorts of concerning and sometimes even philosophical things on the NYC Subway system. I was recently taking the D for a nice trip to Sylvia’s in Harlem for Fried Chicken and BBQ when I overheard the following emphatic statement:

“Technology makes you soft!”

Healthcare Companies are now Technology Companies – Really.


Healthcare Technology

In order to maintain a competitive advantage in the constantly evolving healthcare market, many organizations are investing in technology platforms that give them scalability to offer better tools, apps, and services. Even more intriguing is that these same organizations are diversifying their business model to offer up these services to other healthcare organizations and non-customers/patients.

Leverage the Cloud for Unique, Impactful Solutions in Healthcare


Healthcare Cloud

According to an article on entitled “Healthcare finally warming to the Cloud”, which references Imprivata’s 2013 Desktop Virtualization Trends in Healthcare Report, it notates that only 30% of respondents were using the cloud. That’s a 21% increase over the prior year, but that still leaves 70% of healthcare organizations floating beneath the cloud, mainly due to lagging fear or uncertainty. This is changing.

Whatsapp-ening in the Social World of Healthcare


Whats Happening

$2 billion dollars. That’s what Facebook paid for Whatsapp a few weeks back. I am personally tired of reading articles that open with “Facebook pays $2 billion for a company you probably never heard of”. This is so far from the truth. I was using Whatsapp way before they started charging $.99!

Need a custom solution? We can help. Let's Chat