The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Silverline Further Invests In Healthcare, Appoints New Healthcare Practice Director

Healthcare

Press Release

NEW YORK, NY–(Marketwired – March 20, 2014) – Silverline, a CRM consulting firm headquartered in New York City, continues to expand its footprint in the Healthcare and Life Sciences industry by welcoming Matt Gretczko as Silverline’s Healthcare Practice Director.

Silverline Helps Launch the First Salesforce Financial Services User Group

Events

Financial Services User Group

Last November marked Silverline’s third year sponsoring the renowned cloud computing event, Dreamforce. While the event serves as a platform for new product announcements and vendor exhibits it is, notably, a time to network with those in the Salesforce ecosystem. It was here that I met Cheryl Feldman, a business analyst from Standard & Poor’s. While we were talking shop, Cheryl expressed a concern: there were no Salesforce community groups supporting Financial Services industries. Silverline is a Salesforce Partner with extensive experience in the Financial Services sector and I knew our team would be eager to help.

Understanding the Different Salesforce User Licenses

Salesforce News

Overwhelmed by the many license types that Salesforce.com offers? To help you understand the different options, we wanted to provide a summary of the license types available to you below:

Silverline Named One of the Best Places to Work in New York City 2013

Press Release

Crain's Best Places to Work in NYC

Silverline is thrilled to announce they have earned the distinction of being ranked #60 on the 2013 list of Crain’s Best Places to Work in New York City. Based on the results of an employee-driven survey conducted by Crain’s New York Business, Silverline is recognized as an exceptional company with outstanding employee satisfaction.

Easily Navigate Salesforce with our New Tool!

Salesforce News

Overwhelmed by the number of clicks in your life? With Salesforce Navigator, a Chrome extension, you can easily access any page in Salesforce with your keyboard.

From standard areas, to set up, to objects without tabs, what you need is right at your fingertips. Developed by members of our Technical Team, the extension was created to make Silverline’s time spent on projects more efficient. Now, we’re sharing the tool with you! You can install the extension on the Chrome App Store.

Silverline Featured in Salesforce Customer Success Story!

Client News

Silverline is excited to announce that we were featured in a Salesforce Customer Success Story that debuted June 14, 2013 during the Salesforce Customer Company Tour in New York City.

Social Media Breakfast with Salesforce.com

Events

In 2009 the world felt a shift: the number of social networking users surpassed that of email users (Comscore, June 2011). Today, the opportunity for businesses to connect and learn about their customers through social outlets is greater than ever. As Angela Ahrendts, CEO at Burberry and Salesforce.com user affirms, ”You have to create a social enterprise today. You have to be totally connected with everyone who touches your brand. If you don’t do that, I don’t know what your business model is in five years.”

CalendarAnything Release Notes, Summer 2011

Silverline News

Silverline is excited to announce the Summer 2011 release of the popular Force.com app CalendarAnything! The Summer 2011 release introduces many new features and enhancements, including support for Professional Edition, Customer and Partner portals, and drag-and-drop scheduling. The following table summarizes the full list of CalendarAnything enhancements.


Cloudforce Recap & CalendarAnything License Giveaway!

Events

Last Thursday at the Javits Center in NYC, Salesforce brought their “A” Game from San Francisco to our home turf — and knocked it out of the park. Cloudforce 2011 attracted more than 3000 attendees for a day of big announcements (Service Cloud 3!), a great partner expo, and lots of product sessions. The whole team from Silverline was in attendance and it’s safe to say we had a terrific time.

NYC Developer User Group Meet-Up!

Events

Last week, we were thrilled to have the NYC Developer User Group come to our NoHo office for a meet-and-greet and awesome presentation from the developer community evangelists at Salesforce! 30+ developers came for the evening’s festivities and the agenda definitely did not disappoint.

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