Salesforce Without the UI: What Headless 360 Means
What you need to know about Salesforce Headless 360 to start building without creating a governance mess.
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Silverline Cares Silverline Cares is creating a new example for companies to give back
Silverliner Jill Harrison, Innovation Programs, was recently interviewed by Pledge 1%! Check out the interview below and learn more about Silverline Cares, our philanthropy initiative. How do you contribute to the non-profit community? 2017 marked Silverline’s 7th consecutive year sending a team of...
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Healthcare & Life Sciences Leveraging CRM for Improved Patient Engagement and Population Health Management
Earlier this week, I was a panelist on a webinar for Healthsystem CIO, along with Doug Ditri, Chief Access Officer, Henry Ford Health System, to discuss the topic of CRM in Healthcare. You can view the whole recording here: As we are deep in the transition to Value-Based and Consumer Driven...
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Healthcare & Life Sciences Highlights and Insights from our Healthcare Team at Dreamforce
Dreamforce is over – so many people, so many stories, and so many things to learn. It never gets old, quite the opposite, but still remains a very tiring week! As the leader of Silverline’s Healthcare Practice, it is incredibly rewarding to see the extent to which Healthcare has now become...
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Financial Services Dreamforce Showcases Financial Services Cloud for Retail Banking
It seems like just yesterday when I was getting home from last year’s Dreamforce where we were introduced to Financial Services Cloud for Wealth Management. Many exciting things have happened since then, the largest being Salesforce’s recent announcement of its new product features: Financial...
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Dreamforce How-to Dreamforce: A first timer’s perspective on Salesforce’s massive tech conference!
My first day at Dreamforce was a little overwhelming. It was my first time experiencing the conference and I arrived the day before it started and there were already thousands of people out and about. I stood on the iconic lawn of Dreamforce, texting everyone I knew to see what they were doing as...
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Healthcare & Life Sciences Your Provider Roadmap to Success: Specialty Care Coordination
This is the fifth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the...
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Salesforce News Salesforce Launches New AppExchange
A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for...
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Healthcare & Life Sciences Your Provider Roadmap to Success: Transitions in Care
This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the...
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Help & Training Top 12 Salesforce Winter Release ’18 Features
Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced in one click. The Einstein app analyzes best practice key performance...
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Healthcare & Life Sciences Your Provider Roadmap To Success: Ambulatory Care Coordination
This is the third in a series Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the...
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Client News Silverline Success Story: Blue Cross Blue Shield of Wyoming
Blue Cross Blue Shield of Wyoming (BCBSWY) provides health insurance products and related services to more than 100,000 members in Wyoming. The company’s insurance products include managed care programs for businesses and individuals, as well as supplemental dental, vision, prescription drug,...
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Events Big Love for the First Annual WITness Success Conference!
In mid-August as the Salesforce community was convening in the Windy City for Midwest Dreamin’, we here at Silverline were also getting geared up to attend the first annual WITness Success conference in the ‘burbs of Itasca. Billed as “THE DEFINITIVE EVENT FOR SALESFORCE WOMEN IN...
