Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Blog
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Guest Post How-to Grow an Incredible Brand: Q&A with the Author of Sticky Branding
When branding expert Jeremy Miller asked Silverline to participate in his lastest book, Sticky Branding, we were thrilled. As one of salesforce.com’s fastest growing partners, we are incredibly proud of the reputation we have built. The book, a result of Jeremy’s decade long study of...
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Healthcare & Life Sciences Why Healthcare needs Continuous Transformation
Last month before the Holidays, I unfortunately had to spend time in the hospital with a sick family member. The old adage “Nobody likes a hospital” is certainly true, however it has recently become quite insightful given the maturity of my career in the Healthcare industry. When I...
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Communities How-to Create a Salesforce Community, No Custom Development Needed!
Our team is excited to announce that The WaterCooler, the premiere social intranet app for Salesforce, is now compatible with Salesforce Communities. Organizations are transforming the way they engage with employees, partners, and customers by implementing the Salesforce Community Cloud. Thanks to...
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Salesforce News CalendarAnything New Release – Winter 2015!
You told us what you wanted, and we listened! Silverline is dedicated to keeping CalendarAnything the most customizable calendar app on the market and we always appreciate your suggestions. We’re happy to announce that CalendarAnything Winter 2015 is now available on the AppExchange. Take...
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Guest Post 5 Tips to Make Salesforce Ramp Time as Short as Possible
Software is only as effective as the people using them. Training employees to use a complex business software like Salesforce properly takes a mix of strategic planning, team commitment and some creativity. It is important that your employees complete their tasks successfully. If used improperly,...
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Communities 5 Steps to Building Communities that Thrive
Did you know that engaged customers in communities spend 19% more?1 Your clients want information at their fingertips – without having to pick up the phone or write an email. Portals and communities give them instant access to you anytime and anywhere. Learn how to drive customer...
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Healthcare & Life Sciences Lessons Across Environments with Analytics
Analytics as a Conduit for Lessons Across Healthcare Environments Have you heard of the “DOD Excess Property Program”? If you haven’t, long story short is that as an output of our wars in the Middle East, the US has a bunch of excess military supplies, gear, and vehicles that are...
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Communities Want to Learn How to Build an Employee Community?
We here at Silverline are getting super excited for tomorrow's Salesforce World Tour event, happening right here in our hometown of New York City. If you haven't registered, yet - get on it! The team is really looking forward to getting hands-on again with the new Wave analytics...
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Financial Services Communities for Financial Services
Stuart Tainsky, Senior Vice President & Chief Information Office at PURE Insurance recently presented at Dreamforce on how PURE is utilizing the Community Cloud. PURE Insurance makes a habit of transforming happy customers (PURE members) into long-term advocates. When their members...
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Healthcare & Life Sciences Salesforce is now the “Customer Success Platform”
Yes, Salesforce continually rolls out new functionality and has a strategic business model that resulted in Forbes naming them the most innovative company four years in a row, but that is only part of the story. Salesforce also recognizes the value of branding, and this recent switch is strongly...
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Salesforce News How Cloud Computing Can Give Your Company a Competitive Advantage
Most people know that cloud computing exists, but do not have an understanding of the fundaments concepts that separate cloud computing versus traditional IT infrastructure, i.e., in house hosted. Gartner defines cloud computing as a “style of computing in which scalable and elastic...
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Healthcare & Life Sciences Healthcare Semantics: Two Key Points to Stay Relevant
The notion that Healthcare is a mature industry, but still requires a lot of education in the technology space, was reinforced after returning from one of the largest technology conferences in the country - Dreamforce. There has been an immense focus within the Healthcare and Life Sciences space on...
