The Silverline Blog
Industry insights, Salesforce news, and more
Industry insights, Salesforce news, and more
Reading time: 2 minutes
Companies on the 2021 Inc. 5000 Regionals: NYC Metro list had an average growth rate of more than 200 percent. New York, NY, March 16, 2021 – Inc. magazine today revealed that Silverline is No. 277 on its second annual Inc. 5000 Regionals: New York City Metro list, the most prestigious ranking of the fastest-growing...
Reading time: 3 minutes
Expectations for banking experiences have been shifting. And thanks to COVID-19, these expectations moved faster and more frenzied than anyone could have predicted. There’s a new baseline for the customer experience in banking. People expect more channels, more capabilities, and things to move at a faster pace. Banking customers and members want their financial institutions...
Reading time: 3 minutes
The year 2020 has been described with words such as lost, chaotic, surreal, relentless and exhausting. The onset of the COVID-19 pandemic forced companies to think and work differently. Gone was the luxury of months of planning and preparation. The drive to innovation prevailed in a more timely manner than ever experienced before. So what...
Reading time: 3 minutes
Wealth firms and independent advisors have invested heavily in systems & process design to improve their client onboarding processes. Even with that effort, the average time to onboard a new high-net-worth client is 41 days. In that time period, your new clients aren’t merely waiting. They are frequently asked to provide the same information multiple...
Reading time: 3 minutes
The number of Americans with at least one chronic health condition is rising. These patients have higher than average healthcare utilization rates, making the management of their care particularly vital, yet complicated. The successful management of patients with care conditions requires care that is well-coordinated between providers, patients, and the care team. Care coordination is...
Reading time: 4 minutes
This year’s International Women’s Day theme is #ChooseToChallenge. As a mother to three young daughters, I’ve been doing a lot of reading on how to instill and foster a growth mindset in my children, so personally I really connect with this theme. IWD says that a challenged world is an alert world. Individually, we’re responsible...