Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Healthcare & Life Sciences DNA and CRM: Gene Therapy Chain of Custody Innovation
It may still seem like science fiction of the future, but gene therapy is here and happening right now. What is gene therapy? Created to help manage or prevent diseases, gene therapy may be used to treat patients instead of synthetic drugs or multiple surgeries in the very near future. Currently,...
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Salesforce Platform How to See More ROI on your Salesforce CoE
When it comes to Salesforce implementations, Silverline is constantly looking toward the cutting edge, and new technological developments to ensure success. However, we also know that it isn’t just tools that make a Salesforce Org thrive. It’s also, and perhaps even more importantly, the people and...
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Communities Last Month’s Nashville Salesforce Administrator Group Meeting… of the Minds!
I’m the local community leader for the Nashville Salesforce Administrator Group, and last month, I led a joint Nashville Salesforce User Group meeting with the Salesforce Developer Group and Mulesoft User Group. We had about 55 people attend, which was the largest meeting so far! At this...
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Banking The California Consumer Privacy Act: Compliance Strategies for Financial Institutions
The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020. The CCPA allows consumers to own their privacy and personally identifiable information and affords them five general rights to that data. Under the Act, California consumers will have the right: To know what personal...
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Healthcare & Life Sciences Innovation in the Medical Device Field with Complaint Management
The medical device industry is facing many changes in the next few years. In the midst of meeting new regulations and guidelines in the EU, how can this industry keep up with current trends in technology? And how can the voice of the customer help drive innovation? Like most things these days, the...
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Marketing Happy Holidays From the Silverline Team!
From all of us here at Silverline, have a happy, healthy holiday… and a great start to 2020!
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MuleSoft Ping? Pong! How to Configure API Healthcheck for Mule 4
The emergence of API Gateways have created a new and equally important market for functional API monitoring. This is due, in part, to the fact that mission critical APIs require a proactive approach to monitoring as opposed to a reactive approach. Being proactive means catching the problem before...
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MuleSoft Charlotte MuleSoft Meetup Recap: The Power of Transformations
On Thursday, September 26th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs transform data using an API-led strategy through the use of Mulesoft, DataWeave, and how to securely transform data using Run Time Fabric in the Cloud. This was the Carolina’s third...
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Client News Hear from BCU How They Benefit from Salesforce Managed Services
One of the nation’s top 100 credit unions, Baxter Credit Union (BCU) recently underwent a digital transformation; Silverline implemented Salesforce for BCU in an effort to provide deeper member insights and improve processes across the organization. While they gained efficiencies by automating...
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Help & Training What Does it Mean to Become a Salesforce Ranger? Meet Silverline’s Own Rangers
Meet Silverline’s Rangers! Becoming a Salesforce Ranger on Trailhead means that you have completed a total of 100 badges and at least 50,000 points on Trailhead. This is the highest Trailblazer rank you can receive. Hear from a few of our very own Rangers and learn how Trailhead has helped...
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Dreamforce Dreamforce 2019 Recap from an Integration Trailblazer
I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced...
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Dreamforce Becoming a First-Time Dreamforce Speaker
While flying home and processing all of the fantastic learning and community opportunities that Dreamforce 2019 presented, I realized it had been five years since I last attended Dreamforce. From attending this year’s keynote with Barack Obama to catching so many thoughtful sessions to...
