Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Healthcare & Life Sciences What Salesforce’s New Health Cloud Capabilities Mean for You
Last week, Salesforce announced new capabilities for Health Cloud, including Einstein Analytics for Healthcare; Provider Relationship Management; and Destinations, a no-code healthcare-interoperability Salesforce AppExchange system built by ISV partner Bridge Connector. Each new Salesforce Health...
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Banking Marketing Automation Playbook for Banks and Credit Unions
Banks and credit unions are facing shifting customer preferences and realizing that experience matters. To be successful, banks and credit unions need to truly collaborate around the customer. True collaboration needs to be embraced to develop new engagement models that focus on human interaction...
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Around the Office International Women’s Day 2020: Reflecting on Careers in Tech
Yesterday was International Women’s Day. To celebrate the intelligent women that help keep Silverline going strong, we asked for their advice and reflections on learning from the past, staying focused on present successes, and paving the way for future generations of women leaders. What is one...
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Around the Office Celebrating Silverliners on Employee Appreciation Day
It’s employee appreciation day! We’re excited to celebrate the people of Silverline — not just in what they do, but for who they are. I got the chance to sit down with senior leaders as they shared what makes them grateful for our team today and every day. In their words “I am humbled...
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Partner Spotlight Salesforce Acquires Vlocity: Why This News Matters Now
The Salesforce acquisition of Vlocity will drive tremendous value for our clients and ultimately speed the pace of innovation for specific industries. Since the launch of Financial Services Cloud (FSC) and Health Cloud in 2015, Salesforce has demonstrated a commitment to driving innovation at the...
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CalendarAnything CalendarAnything Streamlines Schedules for Full Swing
Full Swing Simulators started in 1986, and is now the largest US-based producer of multi-sport simulators, and the official simulator partner of Golf Channel & Topgolf SwingSuites. As their business grew, the need for a more robust scheduling system grew, too. Full Swing selected...
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Salesforce Platform What Are the Different Types of Salesforce User Licenses?
When it comes to Salesforce user licenses, things can feel overwhelming. In an effort to clear the fog, we’ve outlined the most common license types and what type of access they grant. Salesforce User License Types Salesforce Full access to standard CRM and Force.com functionality. Often...
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Uncategorized Leveraging nCino and Financial Services Cloud for Improved Customer Relations
nCino’s Bank Operating System is becoming more common within financial institutions. In fact, the latest figures from nCino show they have over 1,100 financial institution customers around the globe. The nCino platform is designed with bankers in mind — to offer a single end-to-end digitized...
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Salesforce Platform 8 Resolutions for Improving your Salesforce Org
Now that we’re nearly a month into 2020 and most of our personal resolutions are out the window (really, why did I think this would be the year to successfully eat fewer sweets?), it’s time to start thinking about your resolutions for improving your Salesforce org if you haven’t already. Just like...
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CalendarAnything Increased Scheduling Visibility For Veteran Volunteers at The Mission Continues
The Mission Continues is a nonprofit, nonpartisan organization founded in 2007 to provide opportunities for post-9/11 veterans to find purpose at home through community impact. With operations in cities across the country, The Mission Continues’ veteran volunteers work alongside non-profit partners...
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MuleSoft December MuleSoft Meetup Recap: API Discovery, MUnit Testing, and Anypoint Service Mesh
On Tuesday, December 10th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs can be discovered for reuse and tested using MUnit. I also learned about features to be released in 2020 about a service mesh based on a microservice architecture. This was the Carolina’s...
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Advisory 4 Ways to Improve Your Salesforce Org Instead of Reinventing It
We’ve all experienced it. We all loath it. You know, that feeling when: The edits you just spent 30 minutes on don’t save and your browser crashes You invent and refine a product only to research it and find that it already exists As you complete a data upload, you realize someone else already made...
