The Salesforce AI Capabilities Reshaping Financial Services Interactions
Our key Financial Services takeaways from Dreamforce 2026, including Agentforce Operations and AI-powered FSC capabilities.
Read moreThe Mphasis Silverline
Blog
-
Healthcare & Life Sciences HIMSS 2019 Wrap Up
Another successful HIMSS is behind us. Over 43,000 health professionals made their way to Orlando this year to learn more about how technology can impact the way they deliver care and improve the overall quality and experience they provide to their patients and clinicians. We all walked the over...
-
Help & Training Successful Salesforce Project Management With Limited Resources
Tackling your Salesforce projects can seem daunting. These simple steps can help you evaluate your Salesforce talent and get started on your backlog!
-
Data and Integrations 8 Signs You Need a New Data and Integration Strategy
A data and integration project is only as successful as the strategy put into place before the project kick-off. Here are 8 signs you may need a new data and integration strategy for your current or future projects.
-
Advisory 10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play...
-
Financial Services Customer Journey Orchestration for the Retail Bank of the Future
As a Solution Architect, my greatest reward comes from enabling clients with the tools and strategies needed to engage audiences in an increasingly connected marketplace. Journey orchestration is at the forefront of audience engagement, and Silverline is shaping the future of connected consumer...
-
Healthcare & Life Sciences Spring ’19 Release: Social Determinants, Refined Referrals, and More to Salesforce Health Cloud
Deliver Holistic Care and Support Social Determinants of Health Insights In the Spring ’19 release, Salesforce Health Cloud will give us new methods to effectively track and take action on critical social and environmental factors that can adversely affect your patients. These social determinants...
-
Around the Office MuleSoft Meetup Kickoff at Silverline
This week, the MuleSoft Meetup Group hosted their Holiday Kickoff and first event at Silverline’s NYC Office. The user group faced the familiar holiday tradition of setting new year’s resolutions and intentions for 2019. The lofty goals included hosting one event per quarter,...
-
Advisory 10 Keys Series: Continuous Delivery – The North Star of Digital Transformation
For centuries, navigators have used the North Star to guide them through treacherous seas and turbulent skies. No matter the conditions, the North Star has guided many a traveler home. Continuous delivery serves a similar function in digital transformation: a guiding light by which a business...
-
Silverline Cares Helping to Build Strong Female Leaders
In today’s society, more and more women are stepping into the light as leaders across industries, bringing confidence and hope to the next generation. While the past several decades have certainly helped shine a light on inequity, there is much more work to be done. Unfortunately, there are many...
-
Advisory 10 Keys Series: Agile Digital Transformation Provides Freedom For Business Innovation
As more businesses are transforming their businesses through technology, the word “Agile” has become quite common. However, many non-experts don’t fully understand the term: just what does “agile” actually mean? Traditionally, “Agile” has been an approach to software...
-
Data and Integrations Data Technology and Strategy: Key Ingredients for Robust Solutions
Business users often misclassify integration and data requirements as a supporting mechanism for broader digital transformation goals. Businesses with the drive to innovate should understand these initiatives are more than just a supporting mechanism: they are a competitive advantage and can be a...
-
Events The Power of Fresh Perspective in Salesforce Education
Silverline has a tremendous emphasis on continuous learning and helping others, so it’s no surprise that employees are very active in giving back when it comes to the Salesforce ecosystem. Silverliners demonstrated these values in a recent volunteering opportunity with COOP, an organization that...
