The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Financial Services
Driving Diversity with Nasdaq & Equilar
Reading time: 4 minutes
On December 1st, 2020, Nasdaq filed a proposal with the US Securities and Exchange Commission to “adopt new listing rules related to board diversity and disclosure. If approved by the SEC, the new listing rules would require all companies listed on Nasdaq’s U.S. exchange to publicly disclose consistent, transparent diversity statistics regarding their board of...
Financial Services
3 Ways to Increase Financial Services Cloud Adoption with Change Management
Reading time: 3 minutes
The secret ingredient to a successful financial services cloud implementation? It’s a critical success factor that is independent of the tools and technology being implemented: organizational change management. When you implement a new system like Salesforce Financial Services Cloud, your team needs more support. Even though it’s likely making your team’s life significantly easier —...
Silverline News
Silverline Ranks on Inc. Magazine’s List of the Fastest-Growing Private Companies in the New York City Metro Region
Reading time: 2 minutes
Companies on the 2021 Inc. 5000 Regionals: NYC Metro list had an average growth rate of more than 200 percent. New York, NY, March 16, 2021 – Inc. magazine today revealed that Silverline is No. 277 on its second annual Inc. 5000 Regionals: New York City Metro list, the most prestigious ranking of the fastest-growing...
Banking
How Can the Banking Industry Improve Customer Service?
Reading time: 3 minutes
Expectations for banking experiences have been shifting. And thanks to COVID-19, these expectations moved faster and more frenzied than anyone could have predicted. There’s a new baseline for the customer experience in banking. People expect more channels, more capabilities, and things to move at a faster pace. Banking customers and members want their financial institutions...
Payer
3 Key Health Insurance Trends Impacting Payers in 2021
Reading time: 3 minutes
The year 2020 has been described with words such as lost, chaotic, surreal, relentless and exhausting. The onset of the COVID-19 pandemic forced companies to think and work differently. Gone was the luxury of months of planning and preparation. The drive to innovation prevailed in a more timely manner than ever experienced before. So what...
Wealth
Your Wealth Onboarding Process Could Be Better. Here’s How.
Reading time: 3 minutes
Wealth firms and independent advisors have invested heavily in systems & process design to improve their client onboarding processes. Even with that effort, the average time to onboard a new high-net-worth client is 41 days. In that time period, your new clients aren’t merely waiting. They are frequently asked to provide the same information multiple...
