The Silverline Blog
Industry insights, Salesforce news, and more
A Day in the Life
A Day in the Life: Joanna Bak
Reading time: 3 minutes
Job Title: Associate Developer Start Date: June 2018 Fun Fact: I love to travel, I even rebuilt a pop-up camper from the frame up! What is your position at Silverline and what do you do? Associate Developer! What that means is I help do the custom development work for clients, writing Apex, and any Lightning components in...
A Day in the Life
A Day in the Life: Deanna Hughes
Reading time: 3 minutes
Job Title: Director, Client Services Start Date: February 2018 Fun Fact: I’m a 200 hour certified yoga teacher and I’m working toward focusing on therapeutic and restorative skills. What is your position at Silverline and what do you do? I’m the Client Services Director! My focus is primarily on building out the Client Services processes, working with Talent...
Healthcare
HIMSS 2019 Wrap Up
Reading time: 4 minutes
Another successful HIMSS is behind us. Over 43,000 health professionals made their way to Orlando this year to learn more about how technology can impact the way they deliver care and improve the overall quality and experience they provide to their patients and clinicians. We all walked the over 1.1 million square feet of the...
Help & Training
Successful Salesforce Project Management With Limited Resources
Reading time: 3 minutes
Tackling your Salesforce projects can seem daunting. These simple steps can help you evaluate your Salesforce talent and get started on your backlog!
Data and Integrations
8 Signs You Need a New Data and Integration Strategy
Reading time: 4 minutes
A data and integration project is only as successful as the strategy put into place before the project kick-off. Here are 8 signs you may need a new data and integration strategy for your current or future projects.
A Day in the Life
A Day in the Life: Vanessa Avila
Reading time: 2 minutes
Job Title: Associate Business Analyst Start Date: July 2018 Fun Fact: I’m double jointed! What is your position at Silverline and what do you do? I’m an Associate Business Analyst for the Navigator team. I graduated from the Silverline Academy in August, and I’m now transitioning into working with clients full time. What does your average...
Advisory
10 Keys to Digital Transformation Wrap-Up: What Have we Learned and What’s Next
Reading time: 5 minutes
In the course of the past few months, we’ve explored the ten key requirements of a successful digital transformation for your business. As mentioned in our kick-off blog for the 10 Keys Series, “We see success drivers during the digital transformation journey as a cycle where drivers come into play at different times with varying...
A Day in the Life
A Day in the Life: Sarah Risen-Robertson
Reading time: 3 minutes
Job Title: Learning and Development Director Start Date: January 2016 Fun Fact: I rode in a parade one year during Mardi Gras in New Orleans. So many beads, so much fun! What is your position at Silverline and what do you do? As the Learning & Development Director at Silverline, I oversee all internal education, training, skills building,...
Financial Services
Customer Journey Orchestration for the Retail Bank of the Future
Reading time: 4 minutes
As a Solution Architect, my greatest reward comes from enabling clients with the tools and strategies needed to engage audiences in an increasingly connected marketplace. Journey orchestration is at the forefront of audience engagement, and Silverline is shaping the future of connected consumer data points with Salesforce Financial Services Cloud and marketing automation tools. Standing...
A Day in the Life
A Day in the Life: Erin Hensley
Reading time: 2 minutes
Job Title: Business Analyst Start Date: July 2018 Fun Fact: I have double jointed elbows. What is your position at Silverline and what do you do? I’m a Business Analyst, I help with any client work and gather requirements from projects. I do a lot of configuring in the Salesforce Platform. What does your average day look...