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Provider Care Management on Health Cloud: Bariatric Surgery Journey
Silverline believes in taking a patient journey approach to Weight Loss/Bariatric Surgery. Weight Loss/Bariatric Surgery is a growing use case within healthcare organizations as the US population struggles with obesity. Weight...
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Help & Training Salesforce Winter ‘19 Release for Financial Services Cloud: Changes to Be Aware of for Referral Record Type
The Winter ‘19 release is right around the corner and brings with it new features and new things to prepare for. If you are a Financial Services Cloud user, there is a change introduced in Winter ‘19 that you should be aware...
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Client Services Using Data to Grow Your Business: The Concentric Circle of CRM
Whether you’re already invested in a CRM like Salesforce or you’re interested in developing a new roadmap to success, a data plan is important in order to build a robust platform that accomplishes your goals and objectives and...
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Financial Services 3 More Reasons to Connect With Silverline’s Financial Services Team at Dreamforce
This year, Dreamforce has over 350 sessions geared directly to Financial Services customers and prospects. While you may be learning cutting-edge CRM trends and brainstorming innovative solutions to industry challenges, make...
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Client Services Turn Your Data Strategy Into Your Most Valuable Asset
Don’t let the vicious cycle of data take you by storm. Your data is crucial to the effectiveness of your CRM platform. It’s important to take advantage of the information available to you to build a robust picture of your...
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Provider Patient Access on Health Cloud: Appointment Scheduling
Scheduling clinical appointments can be a tough challenge for hospitals, practices, and clinics. From multiple scheduling systems to the need for self-service options, healthcare organizations struggle to find the right mix of...
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Healthcare & Life Sciences Gain Valuable Insight from Silverline on Provider Trends at Dreamforce
Dreamforce 2018 is around the corner, and the Silverline Healthcare Practice team is ready to address some of the most pressing concerns in today’s healthcare provider environment. Schedule a meeting in the Silverline Lounge to...
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Healthcare & Life Sciences Silverline’s Healthcare Practice Team is Headed to Dreamforce
Silverline’s Healthcare Practice Team: Industry Experts in Delivering Salesforce Solutions Silverline’s Healthcare Practice Team is headed to Dreamforce bringing a depth and breadth of industry knowledge and experience that...
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Advisory 10 Keys to Successful Digital Transformation: Value Focused
If a tree falls in the forest and no one is around to hear it fall, does it make a sound? If you measure your CRM program and analyze the results, will you be more successful? We say yes to both which is why Value Focused is...
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Financial Services Silverline’s Financial Services Team is Ready to Meet You at Dreamforce
Since last year’s Dreamforce, Silverline has rolled out numerous new solutions for our clients. I’m excited to highlight some of them in this blog post and invite you to meet our Financial Services Team at Dreamforce to learn...
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Client Services Is Your CRM Data Working Hard Or Hardly Working?
We live in a digital world, and there is data absolutely everywhere. As a savvy Salesforce user, you’re probably capturing a ton of meaningful data. But, what data are you missing in order to build a complete picture of your...
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Provider Active Referral Management on Health Cloud
Referral Management in Healthcare is a hot topic. Terms like leakage, care continuity, and network integrity are tossed around with little regard for the patient being referred. Silverline believes the right approach to patient...
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