nCino Consulting Services
Maximize the value of nCino with Mphasis Silverline’s expertise.
Consumers are looking for convenience.
Banks and other financial institutions that don’t provide smooth, personalized experiences for customers — on their preferred channels — are at risk of falling behind.
Transform how you engage with consumers with nCino
nCino is a modern bank operating system that gives banks, credit unions, and other lenders access to one place where they can gain full visibility into relationships and streamline their processes. With our banking and technological expertise, we can advise and implement the nCino platform for your needs, so you can deliver on what your customers desire and achieve the ideal associate experience.
Our nCino Consulting Services
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nCino Advisory
Our banking and lending team knows banking and knows technology. We’ll help you design a roadmap to prepare you for your nCino implementation or project.
Our advisory services include detailed strategic planning, experience analysis, change management, and more.
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nCino Implementation
With our implementation services, we’ll configure nCino from the ground up and customize it for your needs. We’ll also help integrate relevant systems so your team has a 360-degree view and your processes are as efficient as possible.
Finally, we’ll train your users and handle change management to increase user adoption and improve your overall success with the platform.
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nCino Managed Services
Once you have nCino up and running, Mphasis Silverline’s managed services offering can help you deal with the ongoing enhancements and updates you need to make to your instance.
You’ll gain access to our team of nCino-certified experts and other resources — helping you maintain and realize your investment without having to hire additional, full-time employees.
We’ve pioneered implementing nCino together with Financial Services Cloud
Combining nCino with FSC and other Salesforce products like Marketing Cloud allows you to create a holistic view of your entire customer journey, run marketing campaigns based on core data, and drive employee efficiency and customer satisfaction. As one of the top Salesforce and nCino partners in the financial services industry, we’ll walk you through the considerations you need to take and ensure your org’s data model is optimized so both platforms can function seamlessly together.
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Improve your financial institution’s processes across:
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Commercial Lending
Consolidate your systems and create a single source of lending data. Streamline your commercial lending operations, strengthen your relationships, and drive more closed deals.
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Retail and Small Business Lending
Improve your lending experience and improve cycle times for consumers. Handle regulatory compliance, close deals more quickly, and gain full visibility into the loan process.
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Deposit Account Opening
Streamline the deposit account opening process for your customers, whether in-branch or online (including mobile). Reduce the time to open an account from days to minutes.
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Treasury Management
Easily track treasury management opportunities, onboard customers, and price and sell services. Improve approval and onboarding speeds, and grant visibility to your team and customers.
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Our nCino Clients
A Guide to nCino and Financial Services Cloud Implementations
A digital origination solution from nCino and Salesforce Financial Services Cloud provides an ideal foundation for any financial institution to modernize and optimize the customer lifecycle from end to end — from sales prospecting all the way through account opening and servicing. Download our whitepaper to learn how you can deliver a seamless client experience...
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Why choose Mphasis Silverline?
Mphasis Silverline is a Salesforce and nCino consulting partner with over a decade of experience serving financial institutions — with a large focus on banks, credit unions, and other lenders. Our consultants specialize in these verticals and often come with first-hand industry experience, having worked in your shoes.
We’re able to implement and tailor your nCino instance so it fits properly within your tech stack and improves your user and customer experience. With our combined industry and technical expertise, we’ll deliver a solution that fits industry best practices and also meets your unique needs.
