The Silverline Blog
Industry insights, Salesforce news, and more
Healthcare
Silverline Supports Salesforce Work.com for Vaccines Launch
Reading time: 2 minutes
On September 30, 2020, Salesforce announced Work.com for Vaccines. This extension of its Work.com application allows customers to design, build, integrate, and manage their vaccine programs end-to-end, with a platform that is trusted, flexible, and can be deployed quickly. According to Salesforce, “manufacturing, distributing and safely administering an effective COVID-19 vaccine to billions, safely and...
Vlocity
Salesforce Industries Summit: Industry-focused Innovations Set New Precedent for Digital Transformation
Reading time: 4 minutes
On September 30th, 2020, Salesforce kicked off its Industries Summit with great fanfare. Neeracha Taychakhoonavudh’s, EVP of Salesforce Industries, interview with Derek Jeter was both inspiring and entertaining, which is extremely high praise coming from this diehard Red Sox fan. At Silverline, however, we were far more excited about the formation of Salesforce Industries and...
Salesforce
Salesforce Record Access: Who Sees What and Why
Reading time: 6 minutes
Data security is a top priority, The stakes are high, your company’s reputation and your customer’s trust are on the line. Users should have all the data they need, but shouldn’t have access to data they don’t need to see. So let’s dive in and explore how to leverage Salesforce Record Access features to ensure...
Healthcare
Returning to Work Safely: How Salesforce Can Help
Reading time: 4 minutes
Employing Salesforce as your framework for delivering solutions has many benefits, made especially apparent as we’ve seen the impact of the COVID-19 Pandemic and return-to-work needs. A benefit of particular note during times of constant change, is that the agility of a technology platform allows for rapid development and deployment of solutions. Silverline has seen...
Salesforce
Q&A with Salesforce Marketing Champion Danielle Laffey
Reading time: 2 minutes
Not only was Silverliner Danielle Laffey named a 2020 Salesforce MVP, but she also received recognition as a member of the first class of Salesforce Marketing Champions (along with fellow Silverliner JP Owens). I got the chance to chat with her about the year ahead. Congratulations on being named a Salesforce Marketing Champion! How did...
Salesforce
Q&A with a Salesforce Marketing Champion: Get to know JP Owens
Reading time: 2 minutes
Our very own Banking and Lending Practice Director, JP Owens, was recently named one of Salesforce’s new Marketing Champions. I chatted with JP about what the opportunity means to him. Congratulations on being named a Salesforce Marketing Champion! How did this come about? I believe I came across the program in late 2019 and submitted...