Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Life at Silverline Silverline India Celebrates 4 Years of Growth and Innovation
As the first global office in our company, Silverline India (SLI) has been instrumental in helping us make our mark on the international Salesforce ecosystem. The Bangalore office has grown from 30 employees to over 150 in the past four years, and we recently celebrated Silverline India’s...
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Insurance Understanding Underwriting in a New Era of Workers’ Comp
Workers’ compensation is the most highly regulated line of insurance, especially when it comes to underwriting policies. The pandemic exposed many outdated regulations, such as requiring paper documents that are physically signed or using checks instead of electronic banking or debit cards....
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Insurance How Digital Experiences are Transforming Workers’ Compensation
Insurers can expect accelerated premium growth in the coming year. While other insurance sectors, such as cyber insurance, have seen rates soar by 25.5% due to ransomware attacks and breaches of remote work locations, only workers’ compensation showed a rate decrease, down an average of...
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Silverline Cares Silverline Cares Connects People Who Care with Causes That Matter
Sharing is caring at Silverline, and we believe we’re better together when we share our time, talent, and resources to give back to our communities near and far. The purpose of our Silverline Cares philanthropic program is to support activities that enhance and serve the communities in which we...
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Insurance 8 Steps to Build a Strong Carrier-Broker Relationship
As more and more organizations now consider keeping remote or hybrid workforces, they are facing a whole new set of workers’ compensation challenges. Insurers must now consider the safety of a company’s remote work locations in the insurance and underwriting process. They are looking at...
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Media & Entertainment How to Improve Your Ad Sales Process
Do you know where your fax machine is? Probably stuck back in the ’90s with your CD player and VCR. While some industries still rely on faxes, the media industry is not one of them. They have moved on to automated, digital processes. Or have they? Some media companies have taken steps to modernize...
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Silverline News Silverline Named a 2022 ‘Major Contender’ for Salesforce Industry Cloud Services by Everest Group
Silverline, a digital transformation consultancy and Salesforce partner headquartered in New York City, announced today that it has been named a Major Contender in the Everest Group PEAK Matrix® Assessment for Salesforce Industry Cloud Services 2022. The PEAK Matrix provides an objective,...
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Financial Services Unpacking Marketing Cloud’s Financial Services Benefits: Data Management
The first part of our deep dive into Salesforce Marketing Cloud’s financial services value focused on personalization. Now let’s take a few steps back and take a look at data. For financial services marketers to achieve deeper personalized engagement and drive long-term value, they need data to...
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Financial Services Unpacking Marketing Cloud’s Financial Services Benefits: Personalization
You’ve probably seen those ‘How It Started … How It’s Going’ memes posted on social media. Two pics are shown next to each other to imply the passage of time and what it took to get from Point A to Point B. If you were to do one of those memes for Salesforce Marketing Cloud, […]
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Insurance 13 Insurance Highlights from Salesforce’s Winter ’23 Release
Salesforce’s Winter ’23 release notes offer high-level descriptions of new features and enhancements. We’ve combed through the hundreds of pages to share highlights that are especially relevant for insurance industry users so you can review and quickly start benefiting from the new functionality....
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Life at Silverline Silverline World Tour Brings Remote Teams Together In Person to Give Back
As a company with a predominantly remote workforce, we’re always exploring new ways to build stronger connections between our employees. One of our core values is that we “are better together,” which is why we launched the Silverline World Tour this fall, uniting Silverliners across the globe to...
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Insurance How Insurance Companies Leverage Salesforce for Agency Management
The relationship between an insurance carrier and their agents is a critical one. A primary objective for a carrier is to make doing business as easy as possible for agents so they will either start or continue to do business with the carrier. This is especially the case with non-captive agents...
