AI Innovation Studio Turns AI Possibility Into Operational Impact
Learn about Mphasis Silverline's AI Innovation Studio and how it develops and delivers Salesforce-centered, enterprise-wide AI solutions.
Read moreThe Mphasis Silverline
Blog
-
Financial Services Unpacking Marketing Cloud’s Financial Services Benefits: Personalization
You’ve probably seen those ‘How It Started … How It’s Going’ memes posted on social media. Two pics are shown next to each other to imply the passage of time and what it took to get from Point A to Point B. If you were to do one of those memes for Salesforce Marketing Cloud, […]
-
Insurance 13 Insurance Highlights from Salesforce’s Winter ’23 Release
Salesforce’s Winter ’23 release notes offer high-level descriptions of new features and enhancements. We’ve combed through the hundreds of pages to share highlights that are especially relevant for insurance industry users so you can review and quickly start benefiting from the new functionality....
-
Life at Silverline Silverline World Tour Brings Remote Teams Together In Person to Give Back
As a company with a predominantly remote workforce, we’re always exploring new ways to build stronger connections between our employees. One of our core values is that we “are better together,” which is why we launched the Silverline World Tour this fall, uniting Silverliners across the globe to...
-
Insurance How Insurance Companies Leverage Salesforce for Agency Management
The relationship between an insurance carrier and their agents is a critical one. A primary objective for a carrier is to make doing business as easy as possible for agents so they will either start or continue to do business with the carrier. This is especially the case with non-captive agents...
-
Salesforce Platform The Importance of Accessibility in Salesforce Development
In 2016, a man named Guillermo Robles decided to order pizza from Domino’s. Despite his best efforts, his attempt was unsuccessful. Guillermo, a blind man, relied on screen reader software to navigate the web, and both Domino’s website and mobile app proved unusable and inaccessible with his...
-
CalendarAnything Now CalendarAnything Has Google Calendar Salesforce Integration
CalendarAnything, the number one Salesforce calendar app, lets you view your business at a high level or get into the details — all on one screen. You can track marketing campaigns, projects, resources, events, and more. It’s entirely customizable for precisely what your organization needs, whether...
-
Managed Services Silverline Academy Transforms Wild Roots People’s Clinic Processes and Systems
Wild Roots People’s Clinic provides donation-based herbalism services to those with financial challenges in Omaha, Nebraska, and its surrounding communities, regardless of age, sexual orientation, or race. These services include wellness appointments with professional and student herbalists, free...
-
CalendarAnything Implementing CalendarAnything Helps Vogelzang Law Organize Important Dates
Vogelzang Law is a Chicago-based law firm dedicated to representing and advocating for individuals diagnosed with cancer as a result of asbestos exposure. With 20 years of experience in asbestos and mesothelioma litigation, Vogelzang Law has the specialized knowledge and resources needed to...
-
Media & Entertainment Data and Media: How to Excel in the Modern Age
Let’s say you’re tired of shoveling all that snow, and it’s time to buy a snow blower. You hop online and start visiting a few home improvement store websites, read reviews on a home magazine’s site, and compare prices across a few local big box stores. You finally find your perfect snow blower and...
-
Life at Silverline Veterans Day 2022: How Service Helped Silverline Vets Succeed
In serving their country, military veterans dedicate themselves to a greater cause – one that demands collaboration and commitment to the success of the group before the individual. We’re proud to honor Silverline’s veterans and their families on this Veterans Day in the U.S. and Remembrance...
-
Insurance Drive Digital Transformation with Salesforce Insurance Policy Administration
The pandemic has been a huge disruption in everyone’s life, so it should come as no surprise that the pandemic was a massive disruptor in the insurance industry. Agents could not hold face-to-face meetings with prospective policyholders, and the days of paper trails to collect information were...
-
Insurance Rebuilding SIF’s Quoting Process for Efficiency and Visibility
SIF, Idaho Workers’ Compensation, has been the reliable and stable source of workers’ compensation for Idaho since 1917. But processes hadn’t changed to keep up with the transforming marketplace. Requesting a quote was initiated with a form, an option that was very time-consuming and offered agency...
