AI Innovation Studio Turns AI Possibility Into Operational Impact
Learn about Mphasis Silverline's AI Innovation Studio and how it develops and delivers Salesforce-centered, enterprise-wide AI solutions.
Read moreThe Mphasis Silverline
Blog
-
Banking Deploying nCino? Here’s What You Need to Know
The nCino Bank Operating System includes a flexible User Interface (UI) feature that facilitates design of straightforward, efficient user access to data, workflow, and origination processes from beginning to end, improving the overall experience for the financial institution, and ultimately, their...
-
Healthcare & Life Sciences 25 Healthcare Statistics That Show the Power of Patient-Centered Care
At Silverline, we believe in data. We’ve been working in the healthcare space for 10+ years, and there’s one thing the healthcare industry continues to do well: produce mountains and mountains of data. There’s clinical trials, studies, patient reports and monitoring — not to mention clinic...
-
CalendarAnything Manage Complicated Workstreams with CalendarAnything
StackCommerce, the leading commerce and content platform, sources products and tells stories to millions of customers around the world. The Inc. 5000 team is small — just 75 people help bring more than 5 million products to life on the platform — but it’s mighty. They power branded ecommerce shops...
-
Banking How to Prepare Your Bank to Cross $10 Billion in Assets
As your bank grows, you need a team and technology that grows with you. Crossing the $10 billion threshold is a huge transition for a company — requiring investments in technology, skilled people, and new processes to accommodate changes in compliance, audit, and workflows. Salesforce is a key tool...
-
Financial Services Mark Jaundoo Joins Silverline as Director, Client Partner
Silverline, a Salesforce consulting firm headquartered in New York City, today announced that Mark Jaundoo has joined the Banking and Lending practice as Director, Client Partner. In this new role, Mark will partner with banks and credit unions to help them identify new ways to leverage technology...
-
Events Dreamforce Dispatch: Inside the 2021 Keynote Speech
2021’s Dreamforce is all about trust. After an all-virtual event last year, Dreamforce is back in 2021 as a hybrid in-person/digital conference, with all panels streaming on the new Salesforce+ platform. Silverline was one of the select partner companies invited to the live event in San Francisco,...
-
Salesforce Platform Pardot vs. Marketing Cloud — What Should You Pick?
“What’s the difference between Marketing Cloud and Pardot?” I hear this all the time from our clients here at Silverline. Truth is, a lot has changed since Salesforce acquired Pardot in 2013 (and since its original launch in 2007!) New features, use cases, and marketing techniques mean both...
-
Banking How Westfield Bank Aligns Sales and Marketing with Salesforce
Westfield Bank provides relationship-based banking services for businesses and individuals across northeast Ohio and to independent insurance agencies across the country. Customers look to Westfield Bank for personal service, local decision-making, and the convenience of online banking anytime and...
-
Banking The Top 5 Banking Skills of the Future
Much has already been written on the ability of technology to transform the customer experience, introducing consumer lending portals and other tools for communication with lenders. But the truth is, consumer expectations are at an all-time high. You need to build a better lending experience or...
-
Banking How 4 Banking and Lending Companies Use nCino with Salesforce Financial Services Cloud
Banking and lending is a complicated business. Teams have to juggle multiple systems to manage customer service, loan origination, email marketing, and more. nCino brings all of your legacy processes and procedures together and makes internal processes simpler, faster, and more transparent, while...
-
Help & Training Your Guide to Salesforce Best Practices: Where to Find Them and What to Do With Them
Learning Salesforce best practices is a breeze with Silverline’s guide! Learn what you need to know to develop your Salesforce strategy effectively!
-
Banking Accelerating Complaint Management with Salesforce
No one wants to record complaints. In a perfect world, every customer is completely satisfied and every system works exactly the way it’s supposed to. But that’s not reality. You can’t fully prevent complaints from happening, but you can be prepared to respond to them in a way that stops them from...
