How Salesforce Puts Trust at the Center of Healthcare AI
Our key Healthcare & Life Sciences takeaways from Dreamforce 2026, including new AI capabilities for Health Cloud.
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Banking Accelerating Complaint Management with Salesforce
No one wants to record complaints. In a perfect world, every customer is completely satisfied and every system works exactly the way it’s supposed to. But that’s not reality. You can’t fully prevent complaints from happening, but you can be prepared to respond to them in a way that stops them from...
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Banking Improving Operational Efficiency in Banks with Financial Services Cloud
In today’s digital world, retail and commercial customers equally demand a frictionless lending experience. They need to be able to apply for loans and interact with lenders at any time from anywhere. Borrowers are increasingly comfortable choosing alternative financing providers that can approve...
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Life at Silverline Silverline and Shift: United by Shared Values
A company’s values are the foundation on which their entire organization is built. These values provide direction and purpose that lead teams to success, and at Silverline, we know that our values help create rewarding experiences for our teams, our clients, and the world we live in. Last month, we...
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Real Estate Why Should You Invest in Commercial Real Estate Technology?
The past year has seen a big upheaval in commercial real estate, and companies are getting very creative with how they think about their portfolios. It’s also a highly acquisitive market, specifically with regard to healthcare transactions for senior living facilities and healthcare treatment...
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Financial Services Tableau CRM: 5 Best Practices for Customized Dashboards
Today’s financial professionals are busier than ever. But you have access to a set of AI-powered tools that help your teams become more efficient and empowered. Centralizing your data can be a game-changer for your business, and Tableau CRM for Financial Services helps your employees identify the...
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Silverline News For the 8th Consecutive Year, Silverline Appears on the Inc. 5000
Inc. Magazine Reveals Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000 NEW YORK, August 17, 2021 – Inc. magazine today revealed that Silverline is on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies, for the eight...
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Salesforce News Silverline is a Featured Launch Partner for Slack-First Customer 360
Slack Supercharges Salesforce Customer 360 for Sales, Service, Marketing, and Analytics Salesforce (NYSE: CRM), the global leader in CRM, today announced new innovations that combine the power of Slack and Salesforce so teams can stay connected, productive, and get work done anywhere. “Salesforce...
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Lightning Reusing Code in Lightning Web Components
Lightning Web Components are great for breaking down layouts and interfaces into small, reusable pieces. Still, there are situations where you may want to reuse code throughout your components: validations, string adjustments, etc. It doesn’t make sense to write the same code in multiple...
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Financial Services Tableau CRM: What Is It Good For?
Financial services firms today have access to mountains of data, from loan origination information to balances and market information — and it all can live in Salesforce. But access is only the first step to making use of that data, and empowering your teams to make active decisions on key...
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Healthcare & Life Sciences Future-Proof Member Management for Health Insurance Companies
In a world where business technology seems to change and age faster than ever, companies typically have two options for enabling new capabilities: modify what they have, or invest in new tools designed for their specific needs. Today’s health insurance companies are no exception. As they scale for...
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Financial Services Tableau CRM: Getting Started with Data Sets
If there’s one thing I’ve learned during my time at Silverline, it’s that the Salesforce platform is only getting more and more complex. Understanding how to organize your development, data management, and adoption of the application is super important for the success of your organization. So,...
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Healthcare & Life Sciences Cracking the Code for Healthcare Member Engagement
Payers have to effectively manage a tangle of ever-changing relationships between providers, groups, and member communities — all while handling traditional operational challenges like claims processing. Today, member expectations are changing. Meeting these new demands requires payers to step up...
