The Silverline BlogExpert Salesforce tips & tricks, articles and musings. Sprinkled with fun.

Silverline Supports Today's Youth with Big Brothers Big Sisters

Silverline News

Silverline believes in advocating for children; they are the leaders of tomorrow. We are a proud to support the youth of greater Los Angeles through the Big Brothers Big Sisters program. For nearly 60 years, Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) has provided children facing adversity with strong and enduring, professionally supported, one-to-one mentoring relationships. Nearly 90% of the children they support are from poor or low income households and many come from a family where a parent is incarcerated. Participating in the Big Brothers Big Sisters program changes their lives for the better, forever.

HOW TECHNOLOGY COULD SOLVE VA HEALTHCARE ISSUES

Healthcare

Every news channel is covering the issues that were revealed at the VA – boil it all down, there appears to have been secret “wait-lists” that masked the amount of time Vets waited to receive care so that the numbers looked better. This has potentially led to deaths, misdiagnoses, and also truly ineffective care coordination. Terrible.

SILVERLINE ACHIEVES SALESFORCE FULLFORCE CERTIFICATION FOR ITS WEALTH MANAGEMENT SOLUTION

Financial Services

Press Release 

Silverline taps into the power of salesforce.com to help accelerate business transformation in the Wealth Management Industry

New York, NY – May 30, 2014 – Today, Silverline announced it has joined the Salesforce Fullforce initiative, empowering companies in Wealth Management to connect with their clients in a whole new way. Silverline’sFullforce certification for its Wealth Management Solution enables clients to tap into the power of social, mobile and connected cloud technologies to accelerate their success.

TessForce: Support the Fight Against Brain Cancer

Events

The team was decked in pink “flair” to commemorate Tess and her favorite color.

Over 70,000 people a year are affected by brain cancer. Silverline is honored to be able to help the fight against this disease. Last week we sponsored Team TessForce as they participated in the Bay Area Brain Tumor Walk. The team honored Tess Kneafsey, a brave 6 year old who passed away last year after a courageous battle with brain cancer. Team TessForce was formed by Tess’s family and friends, including her father Brian Kneafsey.

Healthcare Companies are now Technology Companies – Really.

Healthcare

In order to maintain a competitive advantage in the constantly evolving healthcare market, many organizations are investing in technology platforms that give them scalability to offer better tools, apps, and services. Even more intriguing is that these same organizations are diversifying their business model to offer up these services to other healthcare organizations and non-customers/patients.

The WaterCooler New Release – Version 2!

Silverline Apps

Silverline recently launched Version 2 of our intranet platform, The WaterCooler. Thanks to new functionality, including a library of content widgets and a drag-and-drop layout editor, the intranet is incredibly easy to manage and customize.

Powered by the #1 enterprise social network, Salesforce Chatter, The WaterCooler is transforming the traditional intranet into a collaborative, engaging, and customizable experience. Users are raving:

Leverage the Cloud for Unique, Impactful Solutions in Healthcare

Healthcare

According to an article on CIO.com entitled “Healthcare finally warming to the Cloud”, which references Imprivata’s 2013 Desktop Virtualization Trends in Healthcare Report, it notates that only 30% of respondents were using the cloud. That’s a 21% increase over the prior year, but that still leaves 70% of healthcare organizations floating beneath the cloud, mainly due to lagging fear or uncertainty. This is changing.

Silverline Further Invests In Healthcare, Appoints New Healthcare Practice Director

Healthcare

Press Release

NEW YORK, NY–(Marketwired – March 20, 2014) – Silverline, a CRM consulting firm headquartered in New York City, continues to expand its footprint in the Healthcare and Life Sciences industry by welcoming Matt Gretczko as Silverline’s Healthcare Practice Director.

Silverline Helps Launch the First Salesforce Financial Services User Group

Events

Financial Services User Group

Last November marked Silverline’s third year sponsoring the renowned cloud computing event, Dreamforce. While the event serves as a platform for new product announcements and vendor exhibits it is, notably, a time to network with those in the Salesforce ecosystem. It was here that I met Cheryl Feldman, a business analyst from Standard & Poor’s. While we were talking shop, Cheryl expressed a concern: there were no Salesforce community groups supporting Financial Services industries. Silverline is a Salesforce Partner with extensive experience in the Financial Services sector and I knew our team would be eager to help.

Understanding the Different Salesforce User Licenses

Salesforce News

Overwhelmed by the many license types that Salesforce.com offers? To help you understand the different options, we wanted to provide a summary of the license types available to you below:

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