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Healthcare & Life Sciences Your Provider Roadmap to Success: Engaging Consumers & Patients
This is the second in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee...

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Healthcare & Life Sciences Healthcare Solutions: Surpassing Brand Management to Deliver Patient Engagement
While patient engagement has always been a goal of healthcare networks and individual providers, within the last few years engagement has become even more important as a measure of patient health and overall provider...

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Healthcare & Life Sciences Your Provider Roadmap to Success: How to Manage Provider Relationships
Silverline is focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. This...

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Healthcare & Life Sciences Salesforce 2017 Connected Patient Report: Patient/Member Communities
In May 2017, Salesforce commissioned its 2017 Connected Patient Report survey to understand how “Americans communicate with their healthcare providers, insurance payers, and pharmaceutical Firms.” I recently discussed the...

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Healthcare & Life Sciences Salesforce 2017 Connected Patient Report: Patient/Member Contact Center
Salesforce commissioned its 2017 Connected Patient Report survey to better understand how “Americans communicate with their healthcare providers, insurance payers, and pharmaceutical Firms” and get their thoughts on emerging...

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Healthcare & Life Sciences HIMSS: Silverline extends the Power of Health Cloud with Patient Contact Center
From February 19-23, I went with one of our Healthcare Practice Directors, Jim Rogers and our Vice President of Solutions and Products, along with Salesforce to Florida for HIMSS, the annual conference that brings together...

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Guest Post Preventure Adapts Technology to Help Make Healthy a Habit
Workplace well-being is a complex and constantly evolving field. Mark Correia, CEO of Preventure, should know. He has lead the Rhode Island-based health and well-being business for over a decade, presiding over what would...

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Analytics Cloud Better Patient Case Analysis
Are you a healthcare provider, facility admin or run a healthcare call center? Do you feel overwhelmed by the tremendous amount of patient and case data? Having a grasp on how many patients you provide care for at a given time...

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Healthcare & Life Sciences Dreamforce Highlights for Healthcare
If your week at Dreamforce was anything like mine, I hope you have found time to recharge your wellbeing and digest all the new innovations that were announced during the week. We are lucky in the Healthcare and Life Sciences...

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Healthcare & Life Sciences Transforming Healthcare One Connected Device (to Salesforce) at a Time
Silverline works with a number of Medical Device organizations to help improve their operational efficiencies, increase market share, and inform better patient care and outcomes. These projects tend to start with an emphasis on...

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Healthcare & Life Sciences Get the Most Out of Dreamforce for Healthcare and Life Sciences
Dreamforce is almost here, I hope you are ready for an exciting week! It’s time to get ready for four days of innovation for the Healthcare and Life Sciences industry. To get you going in the right direction, I’ve compiled a...

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Healthcare & Life Sciences Silverline Announces ScheduleMe.Health for Salesforce Lightning Bolt
Salesforce Lightning Bolt Today, Silverline unveiled ScheduleMe.Health, available on Salesforce Lightning Bolt, a new framework on the Salesforce platform that empowers companies to find and deploy pre-built next-gen mobile...

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