The Silverline Blog
Industry insights, Salesforce news, and more
Salesforce Platform
Managed Services: Addressing Agility
Reading time: 4 minutes
In this installment of our managed services series, we’re talking about the great unknown. With staff augmentation, platform and system integration, and post implementation already covered, we know that there are still questions about what to do when your company is ready to bring its Salesforce Org to the next level. Silverline’s flexible Managed Services...
Salesforce Platform
Managed Services: What Happens After Go-Live
Reading time: 3 minutes
We’re continuing our coverage of common myths about managed services and providing you with all the info you need to take the next step to Salesforce success. Last time we learned that managed services is more than staff augmentation. It’s innovative solutions and scalable, ongoing support tailored specifically to teams in need. We also highlighted...
Salesforce Platform
Managed Services: Going Beyond Staff Augmentation
Reading time: 3 minutes
Still thinking about managed services after our last post? You’re in luck! We know your full-time job consumes enough of your day, let alone trying to stay up to date with all of the requests coming from users, or staying on top of all the latest and greatest capabilities and improvements. You want more help...
Salesforce Platform
Managed Services: What Is It and Why Do You Want It?
Reading time: 3 minutes
With adaptive technology and personalized solutions becoming the norm across all manner of businesses, it’s important to stay ahead of trends. As a platform, Salesforce is continually evolving — but your business only reaps the benefits if it can keep up with innovations to the platform. As your business grows and evolves, your Salesforce instance...
Advisory
Why We’re All in the Digital Transformation Business Now
Reading time: 4 minutes
If you’ve been part of the world of technology for a while like I have, you might have a hard time suppressing an eye roll when you hear the words “digital transformation.” With every new advance in hardware, software, and infrastructure, we’re told that true digital transformation will finally be a reality. And with the...
Advisory
4 Reasons Why Companies Should Skip QA
Reading time: 2 minutes
Finally, the long-awaited sequel to “4 Reasons Why Companies Make the Mistake of Skipping QA” is here — with a little April Fool’s Day snark. Those of us who develop software, especially in the Salesforce ecosystem, are constantly met with the somehow always puzzling question “Do we need QA for this?” Your first thought...
Salesforce Consulting
How Silverline Enables and Delivers Results With a Fully Remote Team
Reading time: 7 minutes
With the advent of Coronavirus, more and more companies have moved to an exclusively remote workforce. If you and your team are unfamiliar with remote collaboration, it can be a daunting shift during an already difficult time. We’ve been a majority-remote workforce since Silverline was founded over ten years ago, and at each stage of...
Salesforce Platform
4 Ways to Improve Your Salesforce Org Instead of Reinventing It
Reading time: 3 minutes
We’ve all experienced it. We all loath it. You know, that feeling when: The edits you just spent 30 minutes on don’t save and your browser crashes You invent and refine a product only to research it and find that it already exists As you complete a data upload, you realize someone else already made...
Healthcare
DNA and CRM: Gene Therapy Chain of Custody Innovation
Reading time: 3 minutes
It may still seem like science fiction of the future, but gene therapy is here and happening right now. What is gene therapy? Created to help manage or prevent diseases, gene therapy may be used to treat patients instead of synthetic drugs or multiple surgeries in the very near future. Currently, researchers are focusing on...
Help & Training
Is the Zippo Lighter the Epitome of UX Design?
Reading time: 4 minutes
As a UX designer, I’m always looking for points of reference, context, and analogy that will speak to my work. That’s why I keep a Zippo lighter on my desk. In my mind, the Zippo lighter is the epitome of good design and one of the best examples I know of pure UX genius. It...