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Advisory 4 Ways to Improve Your Salesforce Org Instead of Reinventing It
We’ve all experienced it. We all loath it. You know, that feeling when: The edits you just spent 30 minutes on don’t save and your browser crashes You invent and refine a product only to research it and find that it already...
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Healthcare & Life Sciences DNA and CRM: Gene Therapy Chain of Custody Innovation
It may still seem like science fiction of the future, but gene therapy is here and happening right now. What is gene therapy? Created to help manage or prevent diseases, gene therapy may be used to treat patients instead of...
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Salesforce Platform How to See More ROI on your Salesforce CoE
When it comes to Salesforce implementations, Silverline is constantly looking toward the cutting edge, and new technological developments to ensure success. However, we also know that it isn’t just tools that make a Salesforce...
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Communities Last Month’s Nashville Salesforce Administrator Group Meeting… of the Minds!
I’m the local community leader for the Nashville Salesforce Administrator Group, and last month, I led a joint Nashville Salesforce User Group meeting with the Salesforce Developer Group and Mulesoft User Group. We had about 55...
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Banking The California Consumer Privacy Act: Compliance Strategies for Financial Institutions
The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020. The CCPA allows consumers to own their privacy and personally identifiable information and affords them five general rights to that data. Under the...
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MuleSoft Ping? Pong! How to Configure API Healthcheck for Mule 4
The emergence of API Gateways have created a new and equally important market for functional API monitoring. This is due, in part, to the fact that mission critical APIs require a proactive approach to monitoring as opposed to...
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MuleSoft Charlotte MuleSoft Meetup Recap: The Power of Transformations
On Thursday, September 26th, I went to the Charlotte MuleSoft Meetup to hear thought leaders talk about how APIs transform data using an API-led strategy through the use of Mulesoft, DataWeave, and how to securely transform...
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Client News Hear from BCU How They Benefit from Salesforce Managed Services
One of the nation’s top 100 credit unions, Baxter Credit Union (BCU) recently underwent a digital transformation; Silverline implemented Salesforce for BCU in an effort to provide deeper member insights and improve processes...
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Help & Training What Does it Mean to Become a Salesforce Ranger? Meet Silverline’s Own Rangers
Meet Silverline’s Rangers! Becoming a Salesforce Ranger on Trailhead means that you have completed a total of 100 badges and at least 50,000 points on Trailhead. This is the highest Trailblazer rank you can receive. Hear...
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Dreamforce Dreamforce 2019 Recap from an Integration Trailblazer
I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I...
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Salesforce Platform 6 Salesforce Capabilities We’re Thankful for This Year
As Thanksgiving approaches, I’m sure we’re all reminiscing about what made us most thankful this year, and what continues to keep us grateful. Things like… Salesforce and its ever-expanding capabilities....
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Dreamforce Insights From Dreamforce 2019: Key Takeaways for Financial Services
Last week brought us the most awaited Salesforce event of the year: Dreamforce 2019. The conference just gets better year after year. With over 2,700 sessions on agenda builder — including 26 that involved Silverline or our...
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