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Dreamforce Dreamforce 2019 Recap from an Integration Trailblazer
I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced...
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Salesforce Platform 6 Salesforce Capabilities We’re Thankful for This Year
As Thanksgiving approaches, I’m sure we’re all reminiscing about what made us most thankful this year, and what continues to keep us grateful. Things like… Salesforce and its ever-expanding capabilities. Right? Here are six of our favorite ways Salesforce helps us get things done....
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Dreamforce Insights From Dreamforce 2019: Key Takeaways for Financial Services
Last week brought us the most awaited Salesforce event of the year: Dreamforce 2019. The conference just gets better year after year. With over 2,700 sessions on agenda builder — including 26 that involved Silverline or our clients — it was a long and energizing week! Among the sessions, keynotes,...
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MuleSoft vCore Economics: The Cost of DIY MuleSoft Deployment
MuleSoft’s 4.1 went GA in January of 2018, before my start at Silverline. At the time of the launch there were two deployment options — standalone (aka “Naked Mule”), and Cloudhub. This was around the time the team at my previous employer finalized the decision to use MuleSoft and we chose to go...
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Financial Services Advice from BCU: How To Choose The Right Salesforce Partner For Your Credit Union
We recently highlighted the work we did with Baxter Credit Union (BCU) to implement their new Salesforce Org and help increase member engagement across the board. The project was a success largely due to the partnership formed early on. “In our work with Silverline, we set a very clear expectation...
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Financial Services Improved nCino Configuration Time within Salesforce Orgs
Silverline has been working with Salesforce implementations since the get-go — with many of our consultants working within the platform even before Silverline came to be. The Salesforce platform allows our clients to create flexible and extensible business processes. Among many other features,...
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Financial Services Deeper Member Insights & Improved Results for Baxter Credit Union
Baxter Credit Union (BCU) is a full-service, not-for-profit, financial institution providing SEG and community banking to over 200,000 members in all 50 states and Puerto Rico. As a credit union, BCU has set new standards in bringing together technology and member service in the ever-evolving world...
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MuleSoft MuleSoft Meetup Recap: Oklahoma City Inaugural Meeting
On Friday, September 27th, 2019, Victor Felisbino and I hosted the first ever Oklahoma City MuleSoft Meetup. The meeting took place at a Love’s Travel Stop corporate office, where Victor serves as a Sr. Salesforce Developer. There was no set agenda for the first meeting. The casual get together ove...
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MuleSoft MuleSoft vs. Other API Gateways: Which is Better?
With new digital channels increasing customer expectations, traditional methods of application integration are becoming less and less feasible. From SOAs and ESBs to standard API Gateways and MuleSoft, it can be challenging to know what’s right for your business. There are two paradigms in...
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MuleSoft NYC MuleSoft Meetup Recap: Fostering Innovation through APIs
On Thursday, October 17th, 2019, Silverline hosted the quarterly NYC MuleSoft Meetup at our headquarters. The night kicked off with two presentations and ended with some networking and noshes. First, I led a discussion on Fostering Innovation through APIs. After going through the usual intros and...
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Salesforce Platform Designing UX and the Art of Restoring a Volvo 240
I am lying under my 30-year-old Volvo 240 studying the drive shaft and thinking about designing UX for enterprise software. This car began as a $500 solution for a second car 一 something for around town, running errands, going to the grocery store. What could be better than a classic Volvo brick?...
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Salesforce Platform May the (Sales)Force be with You! 3 Reasons You Need Jedi-Quality Support
Star Wars is debatably the best example of a saga that bridges the genres of fantasy and Sci-Fi. It takes place a long time ago (fantasy)… in a galaxy far, far away (Sci-Fi). The movies employ spaceships and weapons (Sci-Fi), but it also uses the magical force which pulses throughout the...
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