Three Steps to Prepare Your Data for AI Activation
The final part of our Tableau Next series outlines a crawl/walk/run action plan to build the data infrastructure needed for AI activation.
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Media & Entertainment Salesforce Summer 2017 Release: Six things you’ll love (and one you won’t)
Salesforce recently published its Summer 2017 release notes, and at almost 600 pages long, it’s about the same length as the average Harry Potter book. You could read through it, but if you’re like most Salesforce users, only a few of the changes will impact your day-to-day workflow....
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Financial Services Using Your CRM to Maximize Your Relationships
Pam Hannett, Banking & Wealth Management Practice Director at Silverline, recently appeared on a BankOnPurpose webinar hosted by PrecisionLender to discuss Using Your CRM to Maximize Your Relationships. Check out the webinar today! Banks must take advantage of every opportunity to engage with...
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Help & Training Salesforce Pardot or Marketing Cloud … How do I pick?
I’ve been working with marketing automation tools for a little over 5-years and have had exposure to several tools, each with unique pros and cons. One question I am most often asked is “what is the difference between Marketing Cloud and Pardot?” I thought I would take some time and write-up one...
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Help & Training Tips on How to Prepare for the Marketing Cloud Email Specialist Exam
I have been working with Marketing Cloud (aka ExactTarget) for about 5 years and decided it was finally time to take my Marketing Cloud Email Specialist exam, but had no idea where to start. While Salesforce provides great materials for those who choose to take the exam, most people find that...
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Salesforce Platform Salesforce DX & Lightning API
Recently, Salesforce (SF) introduced two new features that will become part of a developer’s arsenal, SF DX & The Lightning API. While Salesforce’s main focus is to improve and create new features on the Salesforce platform itself, it also makes the effort to make custom development easier and...
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Silverline Cares Silverliners Build Crazy Carz for Kidz
Silverline came together to construct customized high-end, remote controlled (RC) racecars which were donated to NYU Langone Medical Center. Silverline employees worked with Impact 4 Good, a company that focuses on team building programs that give back to communities. The activity began with a...
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Help & Training Planning Your Data Governance Strategy
When we engage with new clients that are considering rolling out Salesforce for their users, we field tons of questions related to data. It’s one of the top concerns of users and executives alike – and it should be! It’s one of the most important aspects of planning for your...
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Silverline Cares Silverline is Gearing Up for New Orleans Entrepreneur Week!
Silverline is gearing up for another exciting week in Louisiana at the New Orleans Entrepreneur Week. This will be our seventh consecutive year sending a volunteer team of consultants and technology experts. Last year, the conference hosted over 13,000+ entrepreneurs and 185 organizations. NOEW is...
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Healthcare & Life Sciences HIMSS: Silverline extends the Power of Health Cloud with Patient Contact Center
From February 19-23, I went with one of our Healthcare Practice Directors, Jim Rogers and our Vice President of Solutions and Products, along with Salesforce to Florida for HIMSS, the annual conference that brings together health IT professionals, clinicians, and executives from around the world....
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Help & Training Top 5 Features of the Salesforce Spring ’17 Release
Spring is almost here and with it the Salesforce Spring ’17 Release. Here is a countdown of my top 5 favorite features. 5. ConnectApi (Chatter in Apex) Much of the functionality available to the Chatter REST API has been made natively available to Apex through the new ConnectApi class. While...
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Lightning Salesforce Lightning Components: RSVP
In my last post, I talked about some great reasons on how you should use Salesforce Lightning Components. Our Foundry team has been hard at work on some awesome components and I’m excited to share one of my favorites with you. RSVP is a free Lightning component that allows users to register for...
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Lightning 4 Reasons You Should Use Salesforce Lightning Components
Salesforce has made a huge investment into the new Lightning platform and we believe it represents innovative, next-generation opportunities for our clients. Lightning includes the Lightning Component Framework and some exciting tools for developers; using these technologies you can seamlessly...
