AI Innovation Studio Turns AI Possibility Into Operational Impact
Learn about Mphasis Silverline's AI Innovation Studio and how it develops and delivers Salesforce-centered, enterprise-wide AI solutions.
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Blog
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Financial Services Banking on Agile Transformation
Have you ever gotten to the conclusion of a project and found yourself scratching your chin thinking: “this isn’t quite what we wanted or expected?” That, my friends, is a trend across the banking industry. Banks have traditionally used the Waterfall methodology which breeds scenarios like the...
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Help & Training Don’t Make Them Sharks Wait: Triggering on Pardot Template Clicks
In my experience, sales folks can be like hungry and impatient sharks that never get full, no matter how much you feed them (also in my experience, most sales folks wouldn’t take offense to this, but rather be proud of any comparison to a predatory animal). They want their leads, they want “good”...
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Around the Office Silverline Participates in Take Your Kids to Work Day 2016
As a mom, I was really excited that Silverline was participating in Take Your Kids to Work Day 2016. I was even more excited that it aligned to my daughter’s spring break this year and she would have something fun and educational to do on April 28th. The day started with breakfast in the...
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Events Connect with Silverline at the Salesforce World Tour in Boston this Thursday
Join us for the all-new Salesforce World Tour at the Hynes Convention Center in Boston on 4/7 and gain access to the best speakers, sessions, keynotes, and more – for FREE! Learn firsthand from leading customers how to sell, service, market, and succeed like never before. For our Banking...
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Help & Training How to Use the Force.Com IDE to Find Fields References in Code and Config – for Admins and Developers
When deleting, changing the API Name, or determining the purpose of a field, it can be necessary to find all the places that field is referenced. Most developers know how to find field references in code using their favorite IDE, but both developers and administrators benefit from being able to...
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Analytics Cloud 19 Reasons Why Asset Managers will love Wave Analytics
If you have an Asset Management Salesforce solution, wouldn’t you love to be able to track financial adviser performance? Monitor and see trends in sales flows? Slice and dice your AUM? Have a better way to help identify and service intermediaries? With Salesforce Wave Analytics, you can get all of...
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Salesforce Platform Continuous Delivery on the Platform
This is the first in a multi-part series talking about continuous delivery on Salesforce. This post will be focused on setting up a Continuous Integration process for the code portions (classes, triggers, components, pages, static resources) of the metadata and future posts will cover...
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Help & Training 3 Salesforce Admins Reveal their Favorite AppExchange Apps
Admins often manage Salesforce for their entire company, which means they’re responsible for everything from delivering critical projects and training team members to keeping data clean and assigning sales leads. The best admins are constantly learning about new technology, processes, and apps...
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Analytics Cloud Salesforce Wave Analytics for Education – Review Classroom Performance
New York City has the largest school system in the United States, with over 1.1 million students enrolled. Teachers collect tons of data every single day (reading levels, math performance, language acquisition, attendance, parent communication, who receives free breakfast and where students go...
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Analytics Cloud Salesforce Wave Analytics for Personal Fitness Metrics
Salesforce Wave Analytics requires just two things to provide valuable insights. 1) Data 2) A reason to analyze the data. Data: Over several years of hitting the gym, I have changed up my workout routine in an effort to improve my appearance and strength. At times, I can see great results;...
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Around the Office Silverline Does Star Wars!
Today, Silverliners came together to share their love of Star Wars at the release of The Force Awakens! We believe that teams that “Star Wars” together, stick together! Check out the fun video we made, above, and thoughts from some members of our team, below (no spoilers, we promise)....
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Lightning How to use Salesforce Lightning Connect to show a related list of external data
Here is a hands-on guide to using Salesforce Lightning Connect to show a related list of external data for a given account. Let us first configure the External Data Source. First, go to Setup -> Manage External Data Sources -> Click New External Data Source. Here let’s choose the name and...
