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Salesforce Sales Cloud

Leverage Sales Cloud to sell the way you want and meet your customers where they need you most.

Traditional selling is no longer as effective as it was in the past.

Buyers can purchase without talking to a rep, form an opinion before engaging, and expect a personalized consultation with a connected experience.

How can you rapidly build relationships and increase revenue, while educating and empowering customers, clients, members, employees, and partners? And how can you make sure your key stakeholders receive the right information at the right time?

The answer is Salesforce Sales Cloud, and Mphasis Silverline is here to help you get the most value out of it.

Accelerate your productivity, prioritize your customers

Who doesn’t want to engage with customers earlier and close deals faster? Sales Cloud makes it easy for your sales team to connect with customers and deliver a seamless and efficient experience. You can ensure positive interactions throughout the sales process, from lead nurturing campaigns to intuitive deal tracking.

  • Design Intelligent Operations

    Structure any sales process, track relevant KPIs, and balance and deploy territories while adapting quickly to any market change.

  • Empower Channel Partners

    Drive partner sales with intelligent insights, contextual recommendations, and a branded, personalized experience for each partner.

  • Manage Multiple Revenue Models

    Simultaneously support the various revenue models that resonate with buyers and future-proof your revenue streams.

How Agentforce AI adds to Salesforce Sales Cloud

Agentforce is Salesforce’s groundbreaking low-code platform for building, customizing, and deploying autonomous AI Agents to support employees and customers. These AI Agents lessen manual processes, strengthen lead conversion, and help handle sales training, optimizing your organization’s performance.

With Sales Cloud combined with Agentforce capabilities, Mphasis Silverline can help your sellers eliminate busy work to focus on the value they bring to clients. Our expertise in advanced analytics and automation gives you the foundation you need for a smooth Agentforce process, harmonizing your data across systems to drive personalized engagement.

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Why choose Mphasis Silverline?

Mphasis Silverline tailors digital transformation solutions to meet your needs. From strategy and implementation to managed services, we guide our clients to success — enabling continuous value with the Salesforce platform. We leverage best practices acquired through more than a thousand implementations, with a team of professionals that have profound, diverse experiences in consulting and technical roles across industries.

With our Salesforce Sales Cloud consulting services, we’re ready to combine your needs with the power of the platform. And with our industry expertise, we can also help you decide on the right combination of Salesforce Clouds, or help you migrate from your existing Sales Cloud (or other) environment to Industry Clouds such as Financial Services Cloud, Health Cloud, or Media Cloud.

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