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Media & Entertainment 3 Ways to Simplify the Complexity of Cross-Channel Ad Sales
The modern-day advertising experience is enormously fragmented for both media companies and advertisers. Media companies engage consumers across channels like streaming services, TV, radio, out-of-home, digital, mobile, social...
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Banking Managing Relationships with nCino Pricing and Profitability
When it comes to hitting profitability targets, it’s important to understand that relationship profitability is just as important as loan profitability. You might issue an unprofitable loan to keep a profitable relationship...
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Media & Entertainment 5 Ways to Make Your Advertising Business Bulletproof
...need, and are ready to use. 5. Don’t forget about change management Change is hard. We know this, and yet we still struggle...
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Uncategorized How CalendarAnything LWC Saves Teams More Time
With remote work blurring the line between home and the office, you have to be especially mindful of how you’re managing time for your team members. CalendarAnything is the #1 calendar app on Salesforce’s AppExchange because...
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Media & Entertainment The Secret to Better Advertising? Better Relationships
Who do you trust more, a billboard or a friend? That’s a trick question. It’s obviously the billboard. (Sorry, I couldn’t help it.) Today’s consumers are more media-savvy than ever. The average person sees between 6,000 and...
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Salesforce Platform Product Owner vs. Project Manager: What’s the Difference?
...a product roadmap and milestones, and determining change management and training plans. This may be a technical role such...
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Media & Entertainment What Are the Benefits of Salesforce Media Cloud?
Welcome to the future of media. I’ve been in this business for more than 10 years, and the amount of change we’ve seen in the last few months has been astounding. Between changing customer preferences, completely new media...
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Financial Services Redefining Contact Center Operations for a Remote Workforce
Remote work isn’t going away. According to Gallup, 51% of U.S. employees were working remotely as of May 2021, and 35% of them intended to stay remote in the future. Many contact centers had some type of work-from-home...
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Healthcare & Life Sciences Improving Care Through the Patient Contact Center
Customer satisfaction matters just as much in the healthcare industry as any other. Often, the patient contact center (PCC) is a patient’s first experience with a provider or organization, and can set the tone for the rest of...
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CalendarAnything CalendarAnything LWC Brings New Functionality and Zoom Integration
Silverline, creator of the #1 Salesforce calendar app, CalendarAnything, announced today that their Lightning Web Component now integrates with Zoom, making Salesforce calendar sharing easier than ever before. “A...
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Healthcare & Life Sciences 25 Healthcare Statistics That Show the Power of Patient-Centered Care
At Silverline, we believe in data. We’ve been working in the healthcare space for 10+ years, and there’s one thing the healthcare industry continues to do well: produce mountains and mountains of data. There’s clinical trials,...
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CalendarAnything Manage Complicated Workstreams with CalendarAnything
StackCommerce, the leading commerce and content platform, sources products and tells stories to millions of customers around the world. The Inc. 5000 team is small — just 75 people help bring more than 5 million products to...
