How Salesforce Puts Trust at the Center of Healthcare AI
Our key Healthcare & Life Sciences takeaways from Dreamforce 2026, including new AI capabilities for Health Cloud.
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Around the Office Silverline Office Tour: Remote Edition!
You may have seen our blog series in which we toured the Silverline offices around the country (Omaha, Atlanta, Chicago, Orlando, Minneapolis, and our NYC HQ), but what about all of our home offices? In fact, many of our team members work from home full time. Hear from them what working remotely is...
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MuleSoft MuleSoft vs. Other API Gateways: Which is Better?
With new digital channels increasing customer expectations, traditional methods of application integration are becoming less and less feasible. From SOAs and ESBs to standard API Gateways and MuleSoft, it can be challenging to know what’s right for your business. There are two paradigms in...
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MuleSoft NYC MuleSoft Meetup Recap: Fostering Innovation through APIs
On Thursday, October 17th, 2019, Silverline hosted the quarterly NYC MuleSoft Meetup at our headquarters. The night kicked off with two presentations and ended with some networking and noshes. First, I led a discussion on Fostering Innovation through APIs. After going through the usual intros and...
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Salesforce Platform Designing UX and the Art of Restoring a Volvo 240
I am lying under my 30-year-old Volvo 240 studying the drive shaft and thinking about designing UX for enterprise software. This car began as a $500 solution for a second car 一 something for around town, running errands, going to the grocery store. What could be better than a classic Volvo brick?...
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Silverline Cares The Direct Impact of Giving Back: How Silverline Supports Project Sunshine
Project Sunshine, a healthcare nonprofit based in New York, serves 150,000 children and families every year with the help of more than 18,000 volunteers. We’re proud to be counted among them, as Silverline has partnered with Project Sunshine in an ongoing effort to support pediatric patients in...
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Dreamforce Advice from a Salesforce MVP: 7 Steps to Make the Most of Dreamforce
As a Salesforce MVP, I’ve had my fair share of Salesforce events. I’ve attended 30+ Community events, including Dreamforce, and I’m a 6x (soon to be 7x) Dreamforce speaker. Dreamforce is my favorite week of the year and this year will be my fifth consecutive year attending. I can’t...
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Events Innovations and Ideas from Cerner Health Conference 2019
Scott Thomas and I just came back from the Cerner Health Conference in Kansas City. What an incredible experience. It was the 40th anniversary of Cerner so this was a significant event and a proud moment for the organization. I remember the first time I attended the event back in 2003 when I was...
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CalendarAnything How CalendarAnything Improves Ease of Care for QSAC, a Nonprofit
Founded in 1978, QSAC (Quality Services for the Autism Community) is a New York City and Long Island based nonprofit that supports more than 2,500 children and adults with autism. Together with their families, QSAC helps people achieve greater independence, realize their future potential, and...
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Salesforce Platform May the (Sales)Force be with You! 3 Reasons You Need Jedi-Quality Support
Star Wars is debatably the best example of a saga that bridges the genres of fantasy and Sci-Fi. It takes place a long time ago (fantasy)… in a galaxy far, far away (Sci-Fi). The movies employ spaceships and weapons (Sci-Fi), but it also uses the magical force which pulses throughout the...
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Dreamforce Getting Certified at Dreamforce ‘19: Tips, Tricks, & Everything You Need to Know
Why Get Certified at Dreamforce You may be thinking that Dreamforce already means a packed schedule and that there are so many sessions to see, people to meet, and events to go to… so how is there time to take a certification exam? Fortunately, Salesforce has made it easy to do so at the event...
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Healthcare & Life Sciences Salesforce Health Cloud Winter ‘20 Release Notes: What’s in it for You?
“Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability...
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Partner Spotlight The ROI on Clean Data… and the Right Data Management Solution
Dirty data has no place in any database. Incomplete, old, or duplicate records create inefficiency, a decline in productivity, and ultimately negatively affect ROI. But achieving and maintaining high-quality data requires careful planning, a robust process, and a good tool. Salesforce’s Duplicate...
