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MuleSoft vCore Economics: The Cost of DIY MuleSoft Deployment
MuleSoft’s 4.1 went GA in January of 2018, before my start at Silverline. At the time of the launch there were two deployment options — standalone (aka “Naked Mule”), and Cloudhub. This was around the time the team at my...
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Financial Services Advice from BCU: How To Choose The Right Salesforce Partner For Your Credit Union
We recently highlighted the work we did with Baxter Credit Union (BCU) to implement their new Salesforce Org and help increase member engagement across the board. The project was a success largely due to the partnership formed...
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Financial Services Improved nCino Configuration Time within Salesforce Orgs
Silverline has been working with Salesforce implementations since the get-go — with many of our consultants working within the platform even before Silverline came to be. The Salesforce platform allows our clients to create...
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Financial Services Deeper Member Insights & Improved Results for Baxter Credit Union
Baxter Credit Union (BCU) is a full-service, not-for-profit, financial institution providing SEG and community banking to over 200,000 members in all 50 states and Puerto Rico. As a credit union, BCU has set new standards in...
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MuleSoft MuleSoft Meetup Recap: Oklahoma City Inaugural Meeting
On Friday, September 27th, 2019, Victor Felisbino and I hosted the first ever Oklahoma City MuleSoft Meetup. The meeting took place at a Love’s Travel Stop corporate office, where Victor serves as a Sr. Salesforce Developer....
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MuleSoft MuleSoft vs. Other API Gateways: Which is Better?
With new digital channels increasing customer expectations, traditional methods of application integration are becoming less and less feasible. From SOAs and ESBs to standard API Gateways and MuleSoft, it can be challenging to...
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MuleSoft NYC MuleSoft Meetup Recap: Fostering Innovation through APIs
On Thursday, October 17th, 2019, Silverline hosted the quarterly NYC MuleSoft Meetup at our headquarters. The night kicked off with two presentations and ended with some networking and noshes. First, I led a discussion on...
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Salesforce Platform Designing UX and the Art of Restoring a Volvo 240
I am lying under my 30-year-old Volvo 240 studying the drive shaft and thinking about designing UX for enterprise software. This car began as a $500 solution for a second car 一 something for around town, running errands, going...
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Salesforce Platform May the (Sales)Force be with You! 3 Reasons You Need Jedi-Quality Support
Star Wars is debatably the best example of a saga that bridges the genres of fantasy and Sci-Fi. It takes place a long time ago (fantasy)… in a galaxy far, far away (Sci-Fi). The movies employ spaceships and weapons...
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Healthcare & Life Sciences Salesforce Health Cloud Winter ‘20 Release Notes: What’s in it for You?
“Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as...
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Partner Spotlight The ROI on Clean Data… and the Right Data Management Solution
Dirty data has no place in any database. Incomplete, old, or duplicate records create inefficiency, a decline in productivity, and ultimately negatively affect ROI. But achieving and maintaining high-quality data requires...
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Salesforce Platform Front-Loading Washers, and the Importance of Context in User Experience Design
In his classic book, The Design of Everyday Things, Donald Norman, director of The Design Lab at the University of California, San Diego, presents the argument that any failed user experience is the fault of bad design, not the...
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