The Mphasis Silverline Blog
Industry insights, Salesforce news, and more
Salesforce Platform
Product Owner vs. Project Manager: What’s the Difference?
Reading time: 4 minutes
At Silverline, we’re passionate about how technology can help solve business problems. But we’ll let you in on a little secret: technology is only as good as the team implementing it. We’ve done countless projects with hundreds of clients in financial services, healthcare, and media and entertainment, and the most successful implementations years later are...
Media & Entertainment
What Are the Benefits of Salesforce Media Cloud?
Reading time: 4 minutes
Welcome to the future of media. I’ve been in this business for more than 10 years, and the amount of change we’ve seen in the last few months has been astounding. Between changing customer preferences, completely new media types, the impending loss of cookie tracking, and managing mountains of other data about customers and prospects,...
Healthcare
How Salesforce Health Cloud Helps Payers Perform Utilization Management
Reading time: 3 minutes
The term utilization management (UM) is nothing new — it’s been in our vocabulary since the 1970s — but it’s become an increasingly important term as a means of medical cost management. Overutilization and waste of resources, in combination with increased healthcare costs, put pressure on health insurers (payers) and employers to keep premiums down...
Life at Silverline
Veterans Day 2021: Silverline Salutes Veterans and Their Families
Reading time: 3 minutes
Veterans Day is when we honor those who have dedicated themselves to serving their country, putting the group before the individual to empower us all. Here at Silverline, we’re grateful for everything veterans and their families have done to bring us more security, and this Veterans Day, we wanted to spotlight how military experience has...
Media & Entertainment
How Technology Has Changed the Media Industry — and What’s Next
Reading time: 5 minutes
We’re working in an industry that’s constantly changing. Traditional models like print, television, out-of-home, and movies aren’t just declining — consumer expectations are changing, and businesses like yours have to keep up. The average Internet user sees between 6,000 and 10,000 advertisements per day. You probably already interact with ads regularly, whether they’re on social...
Silverline News
Rob Petitgout Joins Silverline as Senior Director, Insurance Go-To-Market Lead
Reading time: < 1 minute
Silverline, a Salesforce consulting firm headquartered in New York City, today announced that Rob Petitgout has joined the Financial Services practice as Senior Director, Insurance Go-To-Market Lead. In this new role, Rob will partner with insurance companies to help them identify new ways to leverage technology solutions that drive transformation, growth, and measurable ROI. To...
